PENNYMAC

Richard G. 

on Birdeye

6 years ago

When I sent in my refinance request I thought I would hear from a representative in a few days or a week. I was really surprised to hear from them later that day. My next contact was with My'Esha Allen the very next day. She told me how the process worked, how long it may take and what to expect. I was very impressed with how quickly they contacted me and how friendly the Mac Team was. The loan closed a little faster than I expected and I am very satisfied. 

SHANNON M. 

on Birdeye

6 years ago

Great company, they took care of everything with precise details and kept me inform of every step throughout the process. 

THOMAS B. 

on Birdeye

6 years ago

Carlton did an outstanding job. There was one part of the process. (I don't believe it was Carlton) where I received an email requesting documents to be uploaded. I tried calling and emailing to get clarification on what documents where needed, but I never received a response back. A couple days later I did receive documents in the mail that seemed to be the documents to be uploaded. I therefore uploaded those documents. 

Luis M. 

on Birdeye

6 years ago

It was like a well oiled machine!!! Good to go and easy!!! 

TRACY G. 

on Birdeye

6 years ago

It was a pleasure dealing with Sara Olsen and the PennyMac team. 

KIMBERLY T. 

on Birdeye

6 years ago

Easy Fast Efficient 

Eddie O. 

on Birdeye

6 years ago

Even though I didn't get what I was looking for, they manage to work with me and I'm happy with the final result... 

JEREMIAH B. 

on Birdeye

6 years ago

It is a complicated time...but the loan process still went smoothly. Signed closing docs in my house. Everything was easy. I did make a house payment that I should not have, but should get that money back. Thank you. 

John Wedge I. 

on Birdeye

6 years ago

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