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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,421 reviews
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GEORGE Finley J.'s profile image
GEORGE Finley J. 
6 years ago

In my Closing documents, the Origination Fee was charged. During the initial review for the refinance, I was told the Origination Fee would be waived. However, it was added to the estimate and subtracted and then re-added to the loan. 

Thomas M.'s profile image
Thomas M. 
6 years ago

My experience with the refinance loan was simple and speedy. Having a current loan helped as the documents needed were at a minimum. Everyone involved was helpful and knowledgeable. Thanks to all involved. 

Aaron M.'s profile image
Aaron M. 
6 years ago

Very simple process with loan officers that communicated effectively. Very satisfied. 

Tamelia A.'s profile image
Tamelia A. 
6 years ago

There was no communication with the mac team. Manager Jerod was no different. This is by far the worst experience I have ever had in my entire life regarding service. The only thing that was good about my experience is Michael Ammari. My loan was canceled without me knowing, my closing disclosure change from one day to the next with no explanation. After contacting management thinking that would have changed the way things were, it got worst. If the head is bad what chance for the tail to be a 

DARIN T.'s profile image
DARIN T. 
6 years ago

I used to be a home investor so I have done many closings over the years. Many times there were issues at closing or I had to resend documents or there was very little communication. Honestly, working with Sara and the folks at PennyMac has made this the easiest loan process I have ever been a part of. I highly recommend PennyMac 

BENJAMIN ANGUIANO J.'s profile image
BENJAMIN ANGUIANO J. 
6 years ago

Ok 

Lee C.'s profile image
Lee C. 
6 years ago

Couldn’t be more pleased. 

CHARLES C.'s profile image
CHARLES C. 
6 years ago

We had plenty of options to refinance with other companies but my family stuck with Pennymac because they are receptive to my concerns, offer bi-weekly payments, quick to respond, very polite, and extremely knowledgeable about the VA loan process. When I called Pennymac to explain that I would like to refinance, my loan officer was diligent and pushed through the process at a pace that i could understand. They offered me an interest rate I was looking for. Thank you Pennymac team. 

WESLEY T.'s profile image
WESLEY T. 
6 years ago

If you need help with mortgage or refinance Penny Mac is the company you have to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,421 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.