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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,405 reviews
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Tamelia A.'s profile image
Tamelia A. 
4 years ago

There was no communication with the mac team. Manager Jerod was no different. This is by far the worst experience I have ever had in my entire life regarding service. The only thing that was good about my experience is Michael Ammari. My loan was canceled without me knowing, my closing disclosure change from one day to the next with no explanation. After contacting management thinking that would have changed the way things were, it got worst. If the head is bad what chance for the tail to be a 

Lawrence S.'s profile image
Lawrence S. 
4 years ago

fast and easy. all details checked along the way, actually closed faster than expected 

DYLAN A.'s profile image
DYLAN A. 
4 years ago

Everything moved very quickly and smoothly with no problems or interruptions. I also like the weekly check ins to just let you know how everything is moving. 

ADRIAN N.'s profile image
ADRIAN N. 
4 years ago

Very courteous, professional and respectful young man. A pleasure to continue my home VA mortgage with PennyMac because of your employees like this great representative of your company. 

Philip P.'s profile image
Philip P. 
4 years ago

Our refinance through PennyMac was great. They matched a rate we had been offered somewhere else, gave us a client retention bonus, and the entire process was the easiest we've ever had with a mortgage. Would definitely recommend. 

CONNIE L.'s profile image
CONNIE L. 
4 years ago

Clayton was super I appreciated everything he did for me by helping me. I will always keep Penny-Mac. Thank you so much for helping me. 

Bobby H.'s profile image
Bobby H. 
4 years ago

I got an excellent rate 

John M.'s profile image
John M. 
4 years ago

First of all, I started this refinance in February, before the pandemic, when it got to Nick Battens attention it was getting confusing, not to blame anyone, it was already in the category of herding cats. Nick made the difference to me, that I did not walk away from the loan, I knew if I stuck with it, Nick was going to make sure I was happy with it, and get it done. The success of your company relies greatly on people like Nick. In these exceptional times, exceptional people shine. John 

Michael B.'s profile image
Michael B. 
4 years ago

thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,405 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.