Peoria Ford Service

GuruWJQHS 

on Cargurus

6 years ago

Horrible dealer wouldn’t answer my questions and tried selling me other vehicles than what I asked about 

Dpaul1996 

on Cargurus

6 years ago

Tough negotiations, no deal. I saw a week later they lowered the price to what we spent 2 1/2 hours haggling it down to. Disappointed, should have started there. 

danjen22 

on Cargurus

6 years ago

Great people but process pretty much sucks. Paid cash and we were still at dealer for 4 plus hours. They didn't seem to know about the price showing on car gurus and started out 3k higher than we were even considering. Add ons raised the price even more. In the end I guess I'd have to say we got the deal we were after, except for the silly clear coat refreshing program we don't need and won't use. Kudos to the salesman tho! 

James 

on Cargurus

6 years ago

Stay clear from this dealership! Peoria Ford places a price on Car Gurus $2,000 under the going price to give it a "Great Deal" listing. When you arrive they add $2,000 more to the price for detail and conditioning. When I asked why they weren't honoring the price online, they said the price they put online is before cleaning and detailing. Peoria Ford is a dishonest dealership. 

Valdez 

on Cargurus

6 years ago

Sales person was helpful tried to negotiate price never got straight answer told me they had to run my credit before they would consider my offer explained was coming from over 2000 miles away and have my own financing three credit union said they still have to run my credit to consider my offer that's what I get for trying to buy a Mercedes-Benz from a Ford dealer needles to say I have a an appointment to purchase one this weekend and a certified Mercedes Benz dealer I see why it's on car gurus for over 100 days way to lose... read more

CHUCK 

on Cargurus

6 years ago

Getting car photos was a chore! Dealer "sold car to a wholesaler" before responding to my request for photos! Thanks, Peoria Ford! 

Joe 

on Cargurus

6 years ago

My experience was not great. It took three emails to get a straight forward answer to a simple question I had. They just kept pushing me to come in to the store when what I wanted to know was did they still have the vehicle I was interested in. Finally I got the answer was no they did not. I would have wasted my time if I had gone there, but they did not tell me that the first two times I asked. Maybe they are a great dealer, but I’ll never know. They way they avoided my question made it feel like bait and switch. 

DVD69247 

on Cargurus

6 years ago

The Tacoma was sold before my appointment to test drive it. They called me all day to confirm my appointment and I was told I was going to be the first to see on the lot, but it was sold before I had a chance to see it. They call me on my way to the dealership to tell me they sold it. They try to sell me a Ford truck instead, so I cut the conversation short and they hung up on me... 

Mrudar 

on Cargurus

6 years ago

This van is a bait and switch. They don't have the vehicle. I was told it was in the shop for service. Told them to send pics when they have it ready and they said it will not be ready and they will not be selling. Although they would be happy to sell me a new van. 2 stars as the person on the phone was really nice.