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Pet Paradise Ballantyne

3.9

About this business

Location details

9881 Harrisburg Road, Indian Land, SC, 29707, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.9296 reviews
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Marsha ..'s profile image
Marsha .. 
rating
6 months ago

I don't know where these negative reviews are coming from, but I give Pet Paradise Ballantyne, FIVE Stars! I just BOARDED my two SENIOR Fur-babies for FIVE days, and they received EXCELLENT care. My Yogi is 14 and on prescription meds. He received his meds as directed! I've NEVER left my babies for this length of time and was quite apprehensive. The Manager, Rosemary, went out of her way to reassure me and promised to give them EXTRA attention! My babies even received a "go home" bath! They were happy, calm, and "tuckerd" ou... read more

Eduardo R.'s profile image
Eduardo R. 
rating
7 months ago

Petparadise is the best place to leave your dogs or cats. I have left several times my 1 dogs gizmo and ollie and they LOVE IT. The girls are amazing and with a SMILE all the time. Please give Petparadaise a try and you will be satisfied 

Brenda T.'s profile image
Brenda T. 
rating
a year ago

Pet Paradise could be an awesome pet care and boarding center. It's a great concept and the staff is very nice. The building is very clean and has a ton to offer pet owners. Their struggle is staffing and capacity. If they are able to solve that piece, and it's a big piece, this would easily be a 5 star review. First, you can visit before you board and check out the set up. There is so much you can add on if you like, multiple boarding options, VIP suite with cameras, playrooms with cameras, grooming, pool for larger dogs an... read more

Chandra A.'s profile image
Chandra A. 
rating
3 years ago

Great experience and the staff is awesome. The only thing was my baby had a bit of tummy upset the day I picked him up but he is also a bit greedy lol and probably ate something he should not have. Otherwise great experience. 

Business response:

Hi Chandra, thank you so much for taking your pet to Paradise! We are so thrilled to hear you had a positive boarding experience with us, and we can’t wait to see you and your pet again soon.  

Christy S.'s profile image
Christy S. 
rating
3 years ago

I appreciated the correction, and I found the communication over the phone prompter than before. I felt the experience was much better, and I know the place itself is a great time for my pup. I will be back again. I wanted to update my review to reflect the positive changes. Thank you! 

Business response:

We apologize for the inconvenience. We would like to be sure you are properly refunded. Please call our main office at 904 363 3330 and we will get you taken care of. 

Tonya S.'s profile image
Tonya S. 
rating
4 years ago

Awesome place with an awesome staff. The Vet dept. was knowledgeable, professional and friendly. I highly recommend this place, your fur babies will love it and you will love how well they take care of them. 

Emily P.'s profile image
Emily P. 
rating
4 years ago

I think these folks love my mutt as much as I do! High marks and gratitude for the cameras which I troll across a points during the day. My Lucy isn't coddled- I get to se her running and playing with the pack- just like a dog should be able to do regardless of my work schedule! 

Business response:

We can’t thank you enough for your kind review of Pet Paradise Ballantyne. We look forward to seeing you and Lucy again soon! 

Carol R.'s profile image
Carol R. 
rating
5 years ago

I love Pet Paradise, Ballantyne, SC! My little Yorkie, Beau, has become too attached to us during this pandemic. I can send him to PPB for daycare where he can play with other dogs and have safe time away from us. Constantine was so kind to Beau and helped him get acclimated and comfortable. I don't have to worry about Beau getting out at Pet Paradise as everything is safely contained. Reservations and check in are easy, the staff is fabulous and the place is very clean. I am so grateful to have a place I can trust t... read more

Business response:

Thank you Carol. 2020 has certainly created a new bond with our pets and as we return to work, it can be stressful on our furbabies. Pet Paradise day camp is a great way to help them adjust. 

Jen C.'s profile image
Jen C. 
rating
5 years ago

We have been sending our 3 labs to Pet Paradise for a couple of months. Every time my dogs come home they are exhausted and they have the best time when they are there. The staff is great and when we boarded 2 of our dogs a few weeks ago they called us right away when they knew something was wrong with her so we were able to bring her to the vet. The staff called us a couple of times to check on her which means a lot. Highly recommend! 

Frequently asked questions about Pet Paradise Ballantyne

How is Pet Paradise Ballantyne rated?

Pet Paradise Ballantyne has a 3.9 star rating with 296 reviews. 

When is Pet Paradise Ballantyne open?

Pet Paradise Ballantyne is open now. It will close at 7:00 p.m.