This profile has been claimed by the business owner or representative.
PetER- Hunt Valley
- Emergency Pet Hospital
- Towson, MD
About this business
Location details
1209 Cromwell Bridge Road, Towson, MD, 21286, United States
Get directions
Unfortunately, while in an examination room waiting to admit our king charles cavalier spaniel, we overheard an employee yelling at a yelping dog to "shut up". We raised this as a concern and were told that they would uncover who yelled at the dog but because the dog was coming to from anesthesia they tend to yelp. While our spaniel was admitted to their care her IV line was replaced with a tap water line. They discovered this mistake and did alert us however they also alerted us how fatal this mistake can be. We were presse... read more
Business response:
Mr. Schreiber, thank you for sharing feedback about your experience. We apologize that your experience fell short of what we always hope to provide and we value your willingness to provide information about Lucy's time with us. If you are willing to discuss this further with us, we'd love to hear from you. Please call 410-252-8387 and ask to speak with Tamara, if you have not already done so.
What a shame to hear that Juuli Nasar will no longer be working there. BIG mistake letting her go. She is very caring, personable, funny and absolutely has a HUGE heart for animals...... So sad #targeted
Shame on you for the way you treated Juuli, it's the animals loss. She's an amazing person...She deserved so much better
Took our dog Hoover here Sunday and had to put him down Monday evening. The doctor we had for the euthanization was very kind and made sure my baby went away peacefully. The reason I gave them 3 stars is because as we were saying our LAST good bye to our dog one of the staff members had the nerve to walk in our room and ask us if we wanted to pay our bill!! Yeah I get it's a business and you have to collect balances but we only owed a remaining $133.00 dollars... AFTER paying $3,300 the day before just for ONE nights stay!... read more
NEVER take your animal to this joke of a company. This is the MOST unprofessional, money hungry company we have seen. They worry more about making a profit then the wellness and health of the animals. We took my dog there after he began to throw up and unable to go to the bathroom. They took him in, did a scan and noticed he had a mass in his abdomen. Before they would continue, they needed a "deposit", which totaled out to be $2,100. They finally put the dog on an IV after he sat for awhile in pain, and we left him there ov... read more
Our border collie, Ghillie, managed to get her lower jaw stuck through the hole of a round marrow bone, lodged behind her her lower front teeth. After trying to remove it ourselves, flirting with a plan to put Vaseline under the lower jaw to encourage it to slip off, we headed to Pet E.R. Towson, whose staff removed it in about 8 minutes--most of which were spent calming her down. No technology required. I'm a believer!
Frequently asked questions about PetER- Hunt Valley
How is PetER- Hunt Valley rated?
PetER- Hunt Valley has a 4.2 star rating with 1,950 reviews.
When is PetER- Hunt Valley open?
PetER- Hunt Valley is open now. It is open 24/7.