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Petro Home Services
- Heating & Air Conditioning/HVAC
- Capitol Heights, MD
About this business
Everything to keep your home up and running - all year round. With over 100 years of experience, Petro Home Services provides home heating oil, propane, natural gas services, air conditioning, plumbing, generators, appliance repair, chimney and more services to East Coast customers from Maine to Virginia. This large network, resources, drivers and technicians enables us to support our customers’ home service needs better than any other company. All backed by around-the-clock service and support that you can rely on — in any ... read more
Location details
7902 Walker Mill Dr, Capitol Heights, MD, 20743, United States
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The experience I had trying to get heat for my 90 yr. old father was awful! The tech never showed up! The tech was told that the issue was resolved. No one from Petro ever came to the home. Very, very disappointed as I've used them many times in the past. Won't be using them anymore.
I cancel the service last year because i switch to gas. They pure oil to my house making damage over 15.000$ to my basement. They told me that they arent responsible for that.
After 22 years of service to my second home, a technician switched me from "auto" to annual, with result pipes froze. Rather than identifying the source of the bad decision, a Field Service Supervisor determined it was cheaper to terminate account than work toward future service. I feel I've been victimized by bad corporate behavior, and am seeking review of my unfair treatment.
I returned to my second home in Maryland, June 9th, to find out there was no water. Further investigation revealed that the pipes had frozen for lack of fuel. In calling Petro, I was told that my account had been switched from auto delivery to annual. Considering that the prior 20 years I had between three and four deliveries a year, I would never have made such an irrational decision. I've gone through Customer Relations multiple times to find the basis for this important decision. After multiple promises to get back to me,... read more
HORRIBLE. I was asked to send in a credit report by two different reps only to be told that it wasn't sufficient. Terrible customer service
Frequently asked questions about Petro Home Services
How is Petro Home Services rated?
Petro Home Services has a 4 star rating with 306 reviews.
When is Petro Home Services open?
Petro Home Services is open now. It is open 24/7.