Petro Home Services

DEBRA 

on Birdeye

7 years ago

Had a radiator that hasn't worked in years. Didn't know where to start to get it fixed so I called Petro, figuring they could at least point me in the right direction. It turns out they could do it and t was covered under my service contract. They even had an available appointment for that same night. Turns out it was a clogged valve on the end of the radiator. They replaced it right there on the spot and I now have heat in my bathroom. Wish I had made this call many, many years ago. Thank you Petro. 

FRIDA 

on Birdeye

7 years ago

Service man immediately diagnosed the problem and restored my heat and hot water! 

CHRISTOPHER 

on Birdeye

7 years ago

Service was on time, courteous and fixed issue promptly. 

NICHOLAS 

on Birdeye

8 years ago

That old furnace is causing me grief, but Rick, whom I would like to keep coming here, took time to explain the workings of the furnace and what has to be done at our plan's cost and other. He will talk to his boss who will decide along with us. Later when time to clean, etc., he'll come back if he can and help us keep clean with water, and cozy with heat. He was very clearer; we understood the workings better than ever before. all is good but the cost is still ridiculously prohibitive even with the furnace off because w... read more

Alexander G. 

on Birdeye

a month ago

Stay away from this company, something changed in recent years, maybe new management. The office is now run and staffed by ignorant ghetto people, that cannot articulate or do basic math! After 19 years, these ghetto scum let my tank run dry and refused to deliver oil, in the middle of a cold spell. While all along, it was their billing errors and incompetence that caused it! You can hear it in their voices . These people are trash, they are very rude, and care not for their clients! Thank You! 

Pamela W. 

on Birdeye

2 months ago

I have had an account with Petro for 16 years and I pay for a year round contract for emergency service. Today I needed emergency service and they told me they can't give me an appt. for a week! I called again, explaining this is unacceptable and they simple said "sorry but we can't help you". I will try my best to switch providers. 

Randall P. 

on Birdeye

10 months ago

So I have had Petro for a couple of years but this past year I had a heart attack which put out of work I called Petro and explained my situation. They were very nice and understood yes I did have a balance but the heart attack kept me out of work from November of 2024 to this year in August. I just started getting paid again and found out my account was dropped. When I called back they said I would have to pay the full amount which at this moment I couldn’t do. But then I was told that to reinstate my account I would have t... read more

Dave S. 

on Birdeye

a year ago

The people on the phone literally DO NOT care... They can't make appointments .....unbelievable lack of service! 

ASHLEY D. 

on Birdeye

4 years ago

Petro didn't estimate when I would be needing my oil tank filled. So I ran out of oil and needed oil as soon as possible as I have a 1 year old and a woman that is pregnant in my upstairs unit. I had literally spoke with Petro Services 2 or 3 days before this happened and they never mentioned I was on a variable rate or gave me an estimate on what rate per gallon would be. So to my surprise I was stamped with a bill that was over $1,000 coming to $4.33 per gallon. My pay has not increased and as of January I am without a job... read more