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PetSuites Fern Creek

4.9

About this business

PetSuites Louisville – Fern Creek Entrusting your pet’s care and wellbeing to someone else is never easy, with PetSuites Louisville – Fern Creek, you can feel confident knowing your four legged friend is being well cared for, just as though they were our own! We believe in providing a safe, friendly, and clean environment for your canine and/or feline companion, because we’re pet owners ourselves! While in our care, it is our promise that we will do everything in our power to make your pet feel safe, comfortable and loved! ... read more

Location details

9420 Seatonville Rd., Louisville, KY, 40291, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
4.9677 reviews
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Terry Carroll's profile image
Terry Carroll 
recommend  Recommended
2 years ago

I took Bella there yesterday for stay&play. They were really good to her, petting and loving on her. They noticed she was uncomfortable in a large group and mover her to a smaller group. she evidently had a good time she was wore out when I brought her home. 

Business response:

We are happy to hear that Bella had a great first visit with us and look forward to seeing her again soon! 

Rob Elliott's profile image
Rob Elliott 
recommend  Recommended
2 years ago

I love pet suites in Fern Creek. We have taken our dog there for weeks at a time and also for date night. We have a 8month Caucasian Shepherd named Khaleesi and she loves the people there and they love her. I highly recommend this petsuite location. Rob 

Business response:

Thank you so much!💕 

Nicky Sixx's profile image
Nicky Sixx 
recommend  Recommended
2 years ago

We boarded our 6 month old Bernese for the holidays. She’s a sensitive soul and in training to be our son’s service dog and has never been alone or without us, so we were all very worried about her being apart from us. We were told several different things when we booked her stay, it was confusing in the beginning as we got many different answers as far as deposit, packages, overall cost(s) and other services offered. We were also promised pictures and updates of her stay but we never received them. We were promised an updat... read more

Business response:

Cassidy! Thank you so much for your constructive criticism! It helps us as management know what to coach our staff on! We are so glad that you enjoyed your experience with PetSuites and we LOVED having Athena! She is precious! Hope to see you all again!  

Samantha Jo Sadler's profile image
Samantha Jo Sadler 
recommend  Recommended
2 years ago

We're so grateful that PetSuites matches our Lily's energy when we are out of town. Lily enjoys getting to play all day with other dogs and people, and we enjoy the photo updates we pay for during her longer stays 😊 

Business response:

We love hearing that your pet enjoys their visits with us as much as we enjoy seeing you all. See you next time! 

Erick Anderson's profile image
Erick Anderson 
recommend  Recommended
2 years ago

Wonderful staff, excellent management and a clean facility. 

Business response:

Erick, thank you for your fantastic review, we love having Remi as part of our Petsuites family! 

Betty Hickerson's profile image
Betty Hickerson 
recommend  Recommended
2 years ago

Very easy to work with and very attentive and responsive. Clean and very orderly. 

Business response:

Thank you for the review Betty! We always appreciate you and your babies coming in!  

Jennifer L Erhard's profile image
Jennifer L Erhard 
recommend  Recommended
2 years ago

My dog hadn’t been boarded in about three years. She recently spent a couple of days at PetSuites and she had so much fun. I picked her up and she was wet from water play time. She was so happy. I dropped her off and she was so scared. We will be back. 

Business response:

Thank you for your kind review! We love it when our pets get comfortable with us! It is the most rewarding part of our job! We cant wait to see yall again!  

Tracy Smith Gore's profile image
Tracy Smith Gore 
recommend  Recommended
2 years ago

I was nervous to leave my 2 cats because well, they're cats. Everyone was so nice and welcoming. The facilty os so clean I highly recommend PetSuites. 

Business response:

Tracy, thank you for the recommendation, we loved our visit with Smokey and Bandit, we hope we can provide services again for you in the future. 

Kristina Grassi's profile image
Kristina Grassi 
recommend  Recommended
2 years ago

⭐️⭐️⭐️⭐️⭐️ We LOVE PetSuites at Fern Creek! We have been bringing our dog here since he was old enough for puppy preschool. He loves to go and play and we know we can always count on them when we need to board him. The staff is always kind, helpful, and welcoming. Our dog is genuinely excited when we pull up and let him out of the car. I recommend them to everyone we know with a pet. I don’t know what we would do without this place! 

Business response:

Kristina, thank you for the generous review! We love visits from Derek and your family; and Derek brings so much energy to our play group. It has been a pleasure to watch him grow up. Look forward to seeing you soon! 

Frequently asked questions about PetSuites Fern Creek

How is PetSuites Fern Creek rated?

PetSuites Fern Creek has a 4.9 star rating with 677 reviews. 

When is PetSuites Fern Creek open?

PetSuites Fern Creek is open now. It will close at 8:00 p.m.