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PetSuites Hamburg
- Pet Boarding
- Lexington, KY
About this business
Pet Parents love us because we love their pets. PetSuites Hamburg is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t actual... read more
Location details
2057 Bryant Rd., Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Spent plenty of time on phone reserving everything I wanted for dogs for 5 days they were staying. Morning I showed up to drop them off had to go over it ALL again. Go to pick up my dogs and I GET ASKED “Did they have playtime scheduled” This leads me to believe that even though YES I SCHEDULED it that it didn’t happen if you are asking me. Also got charged too much so good thing I looked at receipt and called to ask for refund. VERY UNORGANIZED is my perception of this place
Do not recommend and will not be taking my dogs back for daycare.
DO NOT SEND YOUR FUR BABY HERE! My dog is so sick after staying for three nights and I feel like the worst dog Mom ever.
Terrible management. Will not return to this location- staff are rude and disorganized.
Terrible management. Will not return to this location- staff are rude and disorganized.
My dog spent 3 nights there. When picked up he was covered in urine and would not eat. His personality changed and he has lost 1/2 of his body weight now. Three weeks later we are fighting a life threatening case of pneumonia. We have another 6-8 weeks of spending all day at vet receiving IV antibiotics. He is very critical. When I phoned PS to get info on his stay, they were completely disinterested. I would NEVER take any pet that you care about there. In case you’re wondering, my dog is a 4 year old caviller King... read more
*WARNING - THEY DON’T ALLOW DOGS TO USE THE RESTROOM FOR 13 HOURS STRAIGHT* I have used this location multiple times and now I seriously regret it. I recently learned they don’t let the dogs out to use the restroom from 5:30pm-6:30am as part of the regular boarding. That is entirely too long. Any vet would tell you this is too long to make them wait. I can’t imagine how uncomfortable/painful it would be to not go to the restroom all evening and night after I get off work. We will not be giving them any more business.
Frequently asked questions about PetSuites Hamburg
How is PetSuites Hamburg rated?
PetSuites Hamburg has a 4.3 star rating with 599 reviews.
When is PetSuites Hamburg open?
PetSuites Hamburg is open now. It will close at 7:00 p.m.