This profile has been claimed by the business owner or representative.
PHD Weight Loss
- Weight Loss Centers
- Charlotte, NC
About this business
Location details
7629-B Pineville-Matthews Rd, Charlotte, NC, 28226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 2:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very expensive and not effective. They will not refund if their product does not work. The food is tasteless and not filling.
Business response:
Hi Patty! We've attempted several times to reach out to you to remedy this situation but you've blocked us on all forms of communication. Please let us know the best way to reach you so we can figure out how to move forward. Thank you!
Bait and switch! I initially was told of the two programs offered signature and Ops with the only difference being that one they provided 80% of the food and being more one on one and the other (Ops) having more of a group session. Was NOT told that only their Signature plan was the customized meal plan and wokeout plan. The cost is ridiculous for their signature plan it's $7,020 for 56wks and their Ops is $2096. They said that there was this Care Credit option that would be $175/mon or like $44/wk but made it sound like Kla... read more
Very expensive and not effective. The pricing is confusing and changes for everyone. The food they send is not tasty. I do not recommend this diet. I did not lose weight.
Business response:
Hi Patty. We're sorry to hear that you don't enjoy the food; we can definitely adjust your meal plan to fit your food preferences and PHD's dietary guidelines to ensure you are enjoying your meals as well as dropping weight. Anna, your senior health consultant is our most senior team member and has attempted to reach out several times. Please let us know if you'd like to move forward and we can ensure you are successful and enjoy the process along the way.
Scheduled an appointment and paid the $25 fee and after doing some research learned it's very expensive. I called on Monday and left a message explaining that I wanted to cancel the appointment. I found out my insurance carrier at work offers a plan so want to try that. Today I received an email reminder about the appointment and called to make sure it was cancelled and it wasn't. Also learned the $25 is non-refundable and I wasn't told this when I scheduled the appointment. Definitely NOT any place I'm interested in us... read more
Good program backed by science but very very expensive.
Business response:
Thanks, Bill!
Not the best. Not worth the money!
Business response:
Hi Andrea! Thanks for your feedback. It looks like you just got started with us a couple weeks ago so we're really eager to work with you and help you achieve your goals. A great attitude and grit are key players when it comes to making a big lifestyle change with PHD. Continue to share what's going well and what needs to be tweaked with us at PHD as it looks like we've already implemented some changes per your request. Keep going strong!
Counselors provide contradicting information
Business response:
Hi Kathy! It sounds like you and Debbie were able to find some great solutions and work together to help you reach your goals. Let us know if you need anything!
Stayed on the program I feel a very strict manner. I’ve been out of the area for four weeks on business and a cruise with my family and managed to not deviate. I do not agree with having several coaches I would prefer to have one coach through the process with a continuity value.
Business response:
Hi Richard! Congratulations on your decision to step up and make a change and work your PHD program. We will let your team know that you prefer to work with one coach to ensure continuity and ensure we do our best to accommodate that request. Keep it up!
The staff is responsive and helpful. I am discouraged at the lack of progress I have made in losing weight.
Frequently asked questions about PHD Weight Loss
How is PHD Weight Loss rated?
PHD Weight Loss has a 4.7 star rating with 198 reviews.
When is PHD Weight Loss open?
PHD Weight Loss is open now. It will close at 2:00 p.m.