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Pho Da Lat
- Restaurants
- Las Vegas, NV
About this business
Location details
4553 W Flamingo Rd, Las Vegas, NV, 89103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to Midnight | |
| Tue | 9:00 a.m. to Midnight | |
| Wed | 9:00 a.m. to Midnight | |
| Thu | 9:00 a.m. to Midnight | |
| Fri | 9:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | 9:00 a.m. to Midnight |
The price is bad service is so so.The dining area is not that great. How can you charge so much
Business response:
Apologies for any inconvenience regarding pricing and service. We value your feedback and want to improve. Please contact us at (702) 871-5285.
I really wanted to like this restaurant because of the reviews. But, out serve was forgetful and not attentive. We order the egg flour appetizer, lotus salad, sate pho, round eye pho, the crab udon and shrimp pho. Lotus salad: had 2 strand of hairs Sate pho: overly hyped, there's so much lemongrass floating around, making it unappetizing a s the flavor was not all that Pho broth was good and good portion. Would I recommend this place? Unfortunately no.
Business response:
Hi Sandy, Thank you for taking the time to share your experience with us. I’m really sorry to hear that your visit didn’t meet expectations, especially with both the service and some of the dishes you mentioned. That’s definitely not the standard we aim to provide. I’m especially concerned about what you shared regarding the lotus salad — that should never happen, and we take that very seriously. We will be addressing this immediately with our kitchen team to ensure better quality control. Regarding the satay pho, we appr... read more
Every time when I go to the spot the same server I order seafood. They always get my order wrong then they put chicken broth in my seafood, so disgusting supposed to be beef soup I never touched it and they still charged me and she doesn't even bother to change out my order. She charged me please. Owner reach out to me for real.
Business response:
Hi Bryson, I’m very sorry to read this. This is absolutely not the experience we want any of our guests to have. If your order was incorrect and not corrected, and you were still charged, that is something I take very seriously. I would really appreciate the chance to look into this personally and make it right. Please send me a direct message with the date and time of your visit so I can review what happened. Thank you for bringing this to my attention. I truly want to resolve this for you.
I wish to edit my review: The issue has been resolved. Delete the entire Postscript. DELETE: Postscript: Dec 4th, advertising inside the restaurant stated that Da Lat is celebrating Thanksgiving through the end of December by taking $5.00 off their customers' bills. When we asked the waiter for the $5.00 discount, he said NO. When a business offers something to customers, it needs to keep its word. I don't care if it's $5.00 or 5 cents, I don't like being lied to!
Business response:
Hi Dennis, Thank you so much for bringing this to my attention, and I truly apologize for the misunderstanding about the promotion. We absolutely still honor our Thanksgiving offer, so it should not have been denied to you. I appreciate you letting me know because this helps me correct the issue with our staff immediately. If you could kindly share the date and approximate time of your visit, I can look into the transaction and make sure everything is handled properly. You’ve been a loyal customer for many years, and I wa... read more
It seems like this restaurant has been opened for a while may be close to 10 years if I'm not mistaken, and also saw a lot of Social media about this place lately. Decided to go try it out. First walked in there were packed, may be it's because they only have approximately 7-9 tables and the restaurant is one small unit. Good size for a noodle spot no doubt about that. Of course it was my first time there and I wanted to try the basic 'Pho' So I'd ordered Pho Combination bowl and an order of Fresh spring roll. The Pho bowl ... read more
Business response:
Hi Bill, Thank you for taking the time to share such detailed feedback about your visit. We truly appreciate you giving us a try and being honest about your experience. We’re genuinely sorry to hear that the pho and overall service did not meet your expectations. Our broth is made fresh daily with beef bones and traditional ingredients, but we understand that taste and aroma can be very personal, and what may be authentic for some guests may not suit everyone’s preference. We also apologize if our service felt rushed or u... read more
I went there today for the first time, ordered nem nuong, took 30 mins to come out, canh chua/ ca Kho to,the food are great, no complaints , went to restroom, have to pass the kitchen, after seeing the messy and unclean/ unorganized, make think twice about come back
Business response:
Hi Christine, Thank you for visiting Da Lat and sharing your feedback! I’m glad you enjoyed the food, and I truly apologize if any part of your visit didn’t feel up to our usual standards. We appreciate you taking the time to let us know — your comments help us improve both our service and overall guest experience. We hope you’ll give us another chance to serve you better next time! — Chris, Da Lat Vietnamese Eatery
I really wanted to like this place because it's the closest pho restaurant to my apartment, so I was hoping it would become a go-to spot. Unfortunately, my first impression was rough. When I walked in, I wasn't greeted at all (and the door has a very loud bell attached to it so there's no way my entrance went unnoticed). The place was much smaller than I expected and all the tables were in very close quarters. The man behind the counter, who I assume is the owner, stayed focused on his computer, tip tapping away on the scre... read more
Business response:
Hi Vivian, thank you for taking the time to share your honest feedback. I’m truly sorry to hear that your first visit didn’t feel welcoming — that’s never the experience we want anyone to have at Da Lat. I really appreciate you mentioning that you enjoyed the food, but I completely understand how poor service can affect the overall visit. I’d love to learn more about what day and time you visited so I can review the shift and personally address this with our team. Please message me directly so we can make this right — your... read more
I placed an order for pick up on a Monday evening. I ordered the Bo luc lac (shaken beef) and chicken with mint salad. Both were disappointing! The Bo luc lac (shaken beef) was dry, dry and tough. I was so disappointed and left half of the beef behind. I enjoyed the sliced cucumbers and steamed rice. If you're going to charge $20, serve a better cut of beef. The chicken and mint salad was also bad. The chicken was over cooked, tough. I ate 3 bites and threw the left away. Won't be coming back.
Saw the reviews & thought I give it a try. Slow service when there's no customers & foods was ok. I wasn't impressed. I wouldn't come back.
Business response:
Hi Amy, thank you for giving us a try and sharing your feedback. We’re truly sorry to hear about the slow service and that the food didn’t meet your expectations. This isn’t the experience we want for our guests. We’ll be addressing this with our team right away. If you’re open, we’d love for you to reach out directly so we can make things right and hopefully welcome you back for a better visit.
Frequently asked questions about Pho Da Lat
How is Pho Da Lat rated?
Pho Da Lat has a 4.4 star rating with 942 reviews.
When is Pho Da Lat open?
Pho Da Lat is open now. It will close tomorrow at 12:00 a.m.