This profile has been claimed by the business owner or representative.
Pho Da Lat
- Restaurants
- Las Vegas, NV
About this business
Location details
4553 W Flamingo Rd, Las Vegas, NV, 89103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to Midnight | |
| Tue | 9:00 a.m. to Midnight | |
| Wed | 9:00 a.m. to Midnight | |
| Thu | 9:00 a.m. to Midnight | |
| Fri | 9:00 a.m. to Midnight | |
| Sat | 9:00 a.m. to Midnight | |
| Sun | 9:00 a.m. to Midnight |
Do yourself a favor and avoid this place. I ordered delivery and it was a disaster from start to finish. Every soup container arrived spilled, soaking through the bag and making the food inedible. The rest of the to-go boxes weren't any better -- cracked, leaking, and a total mess. Clearly, they have no idea how to properly package food for delivery. I called the restaurant immediately to let them know, and instead of receiving any apology or solution, the worker who answered was shockingly rude. No concern, no help, just a... read more
Business response:
Hi Yenny, We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how upsetting it must have been to receive your order in that condition. Please know that we always pack our food with care before handing it off to delivery drivers. Unfortunately, once it leaves our restaurant, it’s in the hands of third-party services like Uber Eats or DoorDash. Still, we take responsibility for your overall experience and want to make things right. If you haven’t already, we recomm... read more
very bad service . I already called for pickup . they said 15mins . it was already 20mins when i got there they still make me wait for like 5 mins and more . I already told them i have no time and i already called but they just keep ignoring me and keep service for those customers in there . I tell them i couldn't wait anymore i have to leave , they said Ok if i cant wait they will just cancel it without saying sorry or anything and they really were not that busy . So Bad impression every time i called for pick up there
Business response:
Thank you for your feedback — we’re truly sorry for the experience you had. We understand how frustrating it is when you're on a tight schedule and your order isn't ready as promised. This is not the level of service we aim to provide, and your concerns will be addressed with our team to prevent it from happening again. We appreciate you bringing it to our attention and hope we’ll have the opportunity to make it right in the future.
After reading Yelp reviews, I ordered a grill pork chop with rice dish and a grill pork with rice dish. I drove over 20 minutes to pick up. When I got there, the cashier was in the kitchen for about 5 minutes, which is understandable. However, when he came out, he doesn't acknowledge that I was there and continued helping other customers. When he was done, another customer cut in line to pay. He then looked at me to see why I was there. I informed him about my on-line order. He grabbed the bag and handed it to me. Not even o... read more
Ghetto area, bad service and just ok food. Sorry it wasn't worth time and money spent. Small cramped ambiance.
food is delicious but it so small that you may have to wait to get a seat and when you do your literally side by side with the next table
The food was tastless and bland it doesn't have no flavor in the food the sauce was chunky. The place was so hot. The service was good but i have to caught their attention to order something. The place smell dusty. Over all it was a really bad experience.
Business response:
Dear Ashley, Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience didn’t meet your expectations. We strive to provide delicious food and a comfortable atmosphere, and it’s clear we fell short during your visit. We appreciate your comments on the food quality and the environment, and we’ll be addressing these issues with our team to make improvements. We’re also looking into ways to enhance our service so that every customer feels attended to. We hope you’ll consider giving us... read more
Came to try their lotus stem salad which was good. Service was also good but the food quality was not so great. The pho broth was very murky but flavorful nothing special. Chicken and rice dish had big portions but the meat was rock hard and jerky. Pretty much tasted like old dehydrated chicken they used from days ago. Disappointing because this place seemed very authentic.
Love the food but the gay server does not smile... he is always not happy every time I go there. Hope to see him customer friendlier next time
Worst service ever, ordered 3 bang mi with no one inside the restaurant and after 30 minutes still waiting for it. How hard is it to put meat and veggie in a bread? Will never be back!
Business response:
Dear Anthony, Thank you for your feedback. We sincerely apologize for the long wait time you experienced and any inconvenience it caused. Our goal is to provide fresh and high-quality food to every customer. Our bread is freshly baked, and our meats are prepared to order, which can take additional time. We are confident that when you try our sandwich, you will taste the difference compared to other places. We always inform our customers that there is at least a 30-minute wait for our sandwiches due to this process. We und... read more
Frequently asked questions about Pho Da Lat
How is Pho Da Lat rated?
Pho Da Lat has a 4.4 star rating with 942 reviews.
When is Pho Da Lat open?
Pho Da Lat is open now. It will close tomorrow at 12:00 a.m.