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Physicians Immediate Care

4.4
  • Chicago, IL

About this business

Location details

121 W. North Avenue, Chicago, IL, 60610, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 8:00 p.m.
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 8:00 p.m.
4.4744 reviews
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Yumi Y.'s profile image
Yumi Y. 
rating
11 years ago

Let me start off by saying... I very much dislike going to doctors offices and will do anything and everything in my power to avoid it. However, when it came to the point where my body decided to take all it's anger out and strain me so much that I can no longer maintain the strength to hold a pint of beer, I was forced to look for a doctor. I needed something quick and hassle free, and here that's what I got. Went on the website, was able to register my information beforehand (which is awesome since most of the time spe... read more

Erin R.'s profile image
Erin R. 
rating
11 years ago

I had a great experience here! It's easy to register online before your appointment (you still have to fill out a few forms when you get there) but it was very smooth and I was seen right away. I went right after they opened and I was the only one there (I think it's a new place, so that might be why too). Clean, nice waiting room with keurig and other snacks/refreshments and a TV playing the news. They did a rapid strep test right there and the doctor came in right away. She was very nice. Said they'd call in 2 days to foll... read more

JoAnn V.'s profile image
JoAnn V. 
rating
11 years ago

What can I say - Dr. Ian Horner is THE BEST! He is not only very caring and kind, but also very knowledgeable and informative. He and his staff are wonderful! If you need to see a physician, I highly recommend Dr. Horner. You won't be disappointed. 

Bridget F.'s profile image
Bridget F. 
rating
4 months ago

Staff are not super friendly and the wait was very long for being the only person in the waiting room. Asked for just a strep test and got charged for Covid, flu, pneumonia and strep and they refuse to take the extra tests off my bill. I blame the male PA I saw for taking advantage and charging me $300 for all the tests I didn't want, I'd never go back here 

Business response:

Hi Bridget, we're sorry to hear about your experience. We want to help and look into this situation. When you have a moment, please send us an email at wecare@wellnow.com. Thank you for bringing this to our attention. -The Customer Service Team 

Ljiljana S.'s profile image
Ljiljana S. 
rating
6 months ago

Absolutely unacceptable treatment by this urgent care clinic. I came in while experiencing severe physical pain, and instead of being treated with compassion, professionalism, or medical care, I was dismissed, disrespected, and verbally harassed by both the provider (Jessica Bachman, PA) and the front desk staff. Jessica Bachman, the attending physician assistant, refused to listen to my concerns, failed to provide appropriate evaluation or treatment, and abruptly ended the visit without explanation or support. When I cal... read more

Business response:

We’re disappointed to hear this, Ljiljana. When you have a moment, please email us at wecare@wellnow.com with more details so we can assist you further. -The Customer Service Team 

Orlando A.'s profile image
Orlando A. 
rating
a year ago

Stay away. Only pleasant when I needed my money back. Didn't apologize for the long wait time, even though NOBODY was in the waiting room. Idiot guy claimed there were people in other rooms. Yeah okay idiot. The uneducated physician was sitting. Not doing shit the entire time. Fucking loser 

Krystal R.'s profile image
Krystal R. 
rating
a year ago

Incompetent staff. I'm a registered nurse. I came into the facility for a simple N-95 mask fit test. The technician Addison filled out the respirator fit test form incorrectly. My document was rejected by my employer. I went back to the facility the next day and rather than filling out a new form; the staff edited the form so it appeared as fraudulent documentation. My per diem shifts were cancelled because of the mistake of the staff at Physician Immediate Care 121 W North Ave. It took my employer 3 weeks to receive my med... read more

Julie F.'s profile image
Julie F. 
rating
a year ago

If I could give this place zero stars I would. Had usual symptoms of a UTI except with heart palpitations, stiff joints and vomiting. Went there on a Sunday 3 weeks later I still have a UTI. They put me on one antibiotic for a week that worked so when i called back they switched the antibiotic. This one made me vomit and some symptoms reappeared. So I called again put me on a different antibiotic and my symptoms went back to how I felt in the beginning. So right now I've tried calling left messages to no avail. Oh, now you h... read more

Erica M.'s profile image
Erica M. 
rating
2 years ago

They will schedule a same day appointment for you and when you show up tell you there is no physician working that day and you can't be seen. So you are so lazy and have zero concern for patients health that you could NOT be bothered to call and cancel or reschedule my appointment? Messing with people's health is unethical and complaints will be filed. 

Frequently asked questions about Physicians Immediate Care

How is Physicians Immediate Care rated?

Physicians Immediate Care has a 4.4 star rating with 744 reviews. 

When is Physicians Immediate Care open?

Physicians Immediate Care is open now. It will close at 8:00 p.m.