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Physicians Immediate Care
- Chicago, IL
About this business
Location details
121 W. North Avenue, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Incompetent staff. I'm a registered nurse. I came into the facility for a simple N-95 mask fit test. The technician Addison filled out the respirator fit test form incorrectly. My document was rejected by my employer. I went back to the facility the next day and rather than filling out a new form; the staff edited the form so it appeared as fraudulent documentation. My per diem shifts were cancelled because of the mistake of the staff at Physician Immediate Care 121 W North Ave. It took my employer 3 weeks to receive my med... read more
If I could give this place zero stars I would. Had usual symptoms of a UTI except with heart palpitations, stiff joints and vomiting. Went there on a Sunday 3 weeks later I still have a UTI. They put me on one antibiotic for a week that worked so when i called back they switched the antibiotic. This one made me vomit and some symptoms reappeared. So I called again put me on a different antibiotic and my symptoms went back to how I felt in the beginning. So right now I've tried calling left messages to no avail. Oh, now you h... read more
They will schedule a same day appointment for you and when you show up tell you there is no physician working that day and you can't be seen. So you are so lazy and have zero concern for patients health that you could NOT be bothered to call and cancel or reschedule my appointment? Messing with people's health is unethical and complaints will be filed.
Go somewhere else, trust me. Unprofessional and unfriendly staff When I was in the office on Monday the front desk person was extremely rude in person and on phone. Assistant told me they were going to hurt me before she tried to take my blood unsuccessfully and immediately gave up. I called just now to request my referral which I was told would be emailed to me. The front desk person hung up on me after my second time finally getting through to them after being on hold for 10 minutes. The first time she gave me an incorr... read more
I needed a form completed alongside a physical exam for school and they promote this service online. When i made the appointment and showed up, they said they are unable to fill out the form. It shouldn't be advertised to provide a service that is not available and the website is very misleading.
There is obviously not enough staff working in this location. They left me waiting for FOUR hours. The woman at the front desk was extremely RUDE when I called and didn't care about my case at all. I wouldn't recommend this place.
Business response:
Thank you for your review. We are so sorry for your long wait time. Due to staff shortages, we are experiencing some delays. We are working diligently to hire more staff at our busiest locations to address this issue.
My friend was doored on her bike with a potential concussion. When we walked in we were NOT greeted by the front desk attendant, who was trying to fix a small printer. We got her attention and asked if she could help us and she told us "just a second" and hollered at a co worker to help her fix her printer. She made no effort to communicate with us-- not even "I'll be right with you." I communicated that we needed care with a potential concussion and she said "okay" and continued to work on her printer. Another patient in th... read more
I was genuinely concerned they had forgotten I was in the room. They left me in the room without seeing anyone for a full HOUR. I was just sitting there! Not even checked in. I would consider thinking they were just understaffed (which is still inexcusable) If it wasn't because I could hear the laughing and talking outside. I am so disappointed and upset about the horrible service.
Business response:
We are very sorry that you are not satisfied with the level of customer service provided by one of our staff members. We take patient service concerns very seriously and your comment has been forwarded to our Operations team. We would appreciate the opportunity to speak with you to discuss your experience. If you wouldn't mind, please email us at patientservices@visitphysicians.com with your contact information and we will get back to you as soon as possible.
I redownloaded this app just so I could write a review. The woman at the front desk named Alondra is a miserable human being. I'm not sure why they would ever have someone like her in a customer service role. This immediate care is around the corner from me, but I will be walking 15 minutes to go somewhere else so I don't have to deal with this staff.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.4 star rating with 779 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open at 8:00 a.m.