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Physicians Urgent Care
- Mishawaka, IN
About this business
Location details
505 W. Cleveland Rd, Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
**************** is really inconsistent and terrible. It is outsourced to people overseas who are very hard to understand and don't really care at all. Getting anything done with customer service is a hassle, and they never respond to emails. Except for billing, they're unusually receptive when they need money.
I visited Physicians Immediate Care to have a splinter removed from my left middle finger. A staff member came in with tweezers to remove the splinter in which I used my fingers to part the skin to assist with the removal of the splinter. No major medical tools nor machines were used in this process which took less than a minute to complete.I want to know why I would be charged $528 dollars for this procedure? I was told to contact ******* to request an analysis of the billing codes, which I have done multiple times with NO ... read more
Business response:
Thank you for the opportunity to respond to the complaint filed by ************************* on behalf of Physicians Immediate Care. We will be responding to the consumer directly on this communication.Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised.I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
I had an appointment scheduled for 3:04, they had me wait three and a half hours to be seen. To do a physical/drug screening for a job. The actual doctor only saw me for maybe *************************************************************** my life. Then proceeded to tell a possible job, that I could not lift over 20 lb without assistance. without doing any form of X-ray or stress test. Needless to say the job rescinded their offer because of this company. They prioritize walk-ins over scheduled appointments.
Business response:
Thank you for the opportunity to respond to the complaint filed by ********************* on behalf of Physicians Immediate Care. We will be responding to the consumer directly on this communication.Every patient complaint is taken seriously and the office will work to resolve any concerns that are raised.I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
Visited clinic reporting 2 weeks of flu like symptoms asking for various tests. They quoted me 2 to 3 business days for test results. On day 3 they told me they had the results but I had to wait for a callback I didn't receive. On day 4 they again told me I had to wait for a callback I didn't receive. On day 5 they again told me to wait for a callback I didn't receive. On day 6 they again said I had to wait for a callback so I went to the clinic in person. I was told the test results had a 4 day turnaround. After pointing ou... read more
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 3.8 star rating with 1,551 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is open now. It will close at 8:00 p.m.