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Pine Belt Ford
- Car Dealers
- Hattiesburg, MS
About this business
Location details
6393 U.S. 98, Hattiesburg, MS, 39402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In mid 2024, I brought a 2023 Ford F150 in for a non-working front CV axle. The inside joint of the passenger side cv axle had a lot of play, and would rotate freely— the joint had separated somehow. The vehicle had never been off-road, nor had it been used in any type of recovery or towing situation. A pre-visit inspection showed absolutely no external damage to the cv axle or inner cv boot. There were no punctures, and no grease on the boot, nor any nearby surfaces. Once the vehicle was evaluated at Courtesy Ford, I w... read more
had me drive 100 miles then offer $7500 less then they said and that all the other dealerships offered. after we talk on phone multiple times and sent pictures. Bunch of crooks and waste of time. Don't waste you're time.
I called this morning to ask for an appointment to get my Expedition serviced. I was told there was no wait come on in. When I got there 20 minutes later I was told there was a 1 1/2 to 2 hour wait, so I waited…. 4 hours later my car was ready. I left went straight to academy sports just up the road. Pulled in and my skid plate fell off. They “forgot” to put the screws back in. You would think after waiting that long they would remember to screw the skid plate back on. Oil change department could definitely do better!
Well this is my second time to leave a bad review. I had to delete my last one from last November to post this one. I will post it in the pictures. I’ll never do business with Courtesy again. We bought 2016 Chevrolet Traverse from them back in 2021. Multiple issues have occurred with this vehicle shortly about 6 or 7 months after having it. My other review will explain it all if you feel like reading another book. But fast forward to now. About a month or month in half ago I’ve been dealing with similar to same issues starti... read more
Paid $174 for you guys to diagnose my 2012 Ford F150 and it did absolutely Nothing for me. Attempted to charge me $1800 for a back ordered part that was the exact fix from what the dealership told me. Got the part from a Ford dealership back home and had a Good year mechanic replace it and it was not the issue. Had it towed so I would not drive it in its condition. And now im looking at another high dollar amount of money to fix it. Rather than actually diagnosing my truck and looking for the correct fix it seems as if you g... read more
I bought a truck back in October. My sales Rep Jenna was amazing. She’s the only reason I bought from Courtesy/Pine Belt to begin with. I realized my bank offered a lower priced GAP and I cancelled the GAP that was purchased through them and submitted all forms. The GAP company Cancelled the policy next day and mailed the funds back to Courtesy on 11/09. The GAP company sent proof that courtesy has cashed the check or they’d just send it back to me directly. I went in person to Courtesy and was told they were “cutting check... read more
They should have negative stars. There is no customer service or warranty once they complete a service. You can drop it off and never know when you’re getting it back or fix it yourself on your dime! Service manager won’t even return a call.
First of all, I LOVE my car. However, this is the second vehicle I have purchased within one year and BOTH have had repeated issues. My first Ford Expedition had issues weeks after I paid cash for it. While I’m a rental expedition I decided I liked it better so we traded it in and got the expedition max. I absolutely love it. I have only had the car a few months and within the time I’ve only had time to make one note on it and it still has been in the shop four going on five times. I am having a radio issue and they have cla... read more
I have bought several vehicles in past years 2 of them being Fords. Courtesy has the Worst Service Dept I have ever dealt with. Very rude and disrespectful! I can guarantee after they fix the problem which was a recall they screwed up on I will never buy another vehicle from them!!!! They have been reported to Ford!
Frequently asked questions about Pine Belt Ford
How is Pine Belt Ford rated?
Pine Belt Ford has a 4.6 star rating with 1,279 reviews.
When is Pine Belt Ford open?
Pine Belt Ford is closed now. It will open at 8:00 a.m.