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Pine Belt Ford
- Car Dealers
- Hattiesburg, MS
About this business
Location details
6393 U.S. 98, Hattiesburg, MS, 39402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service department manager is a joke. He is very unprofessional and very unconcerned about making things correct!
Business response:
Toni, Thank you for your feedback. I will have our General Manager reach out to you soon. - Jennifer
The communication between the service rep and myself has been poor. I have tried to reach her for three days. Need a part for my vehicle and I realize the weather caused delays. Will have my vehicle fixed elsewhere. The above part did not need to be replaced. Today, a parts person tried to program a new remote and messed up the locks that worked before. I won’t return. Very disappointed with my experience.
I would NOT ever recommend this place!! I brought my perfectly running vehicle in to have some recall things fixed (they wasn’t causing issues) since I got letters from ford to do so. Got it there they sent me home with my steering wheel up and down to go straight, vehiclie was serving all over the road and a warped hood (supposed to have been a new they replaced mine with) took it back done an alignment put another hood on. Got it back still swerving all over the highway and stick in steering wheel! Took it back a third tim... read more
Business response:
Thank you for bringing this to our attention. I will have a member of our team reach out to you. -Jennifer
i brought my 2013 ford explorer to get warranty work done was told once needed a engine and turbo then a week later needed a timing set and turbo wastegate tune up oil pan gasket etc. asked service writer if they cleaned it off before checking he said no so i decided to pick it up and do the work myself as i used to be a full time auto tech myself they saod blue smoke was fuel and i know thats oil it also had a turbo performance code so my first logical guess was turbo bad so i get it home and simply pull the turbo tube off ... read more
If you buy at this dealership get ready for the arm twisting hard sell to be put on you to buy warranty insurance and all other types of insurance. Will never go back for this reason. Everyone was extremely nice except at the end while signing documents
I’m from Birmingham Alabama and was trying to buy a vehicle from them. Communicated with a salesman all week, and decided to buy on Friday. Communicated with the salesman and told him my intentions. I told him I was on my way to buy the car. About half way there, I get a call saying they sold the car, and they had the audacity to say they have other cars I could look at. These people ONLY care about the money. They are great at making you feel like they care, but they don’t. At all. Would not recommend ANYONE do business wit... read more
Business response:
Hey Joe, We offer people the chance to put down a deposit so we can pull the vehicle off the lot as sold a unit. I would like to hear more about your experience please call me at 601-475-1255. -Jennifer
Don’t buy from these guys , I was pre approved to pay 200 dollars less a month then what they quoted me for a 1500 dollar down payment difference and they don’t want to negotiate sales prices ! Aggressive jerks looking to rip people off who don’t do their homework .
Business response:
Joshua, I would like to hear more about your experience. Please call me at 601-475-1255. Thanks, Jennifer.
We purchased a vehicle yesterday from Courtesy Ford and the experience was great!! Our salesman was Rex and he was very professional and cordial. Rex was kind, honest, and worked very diligently to work out a deal that both parties could agree on. I would highly recommend all my friends to give Courtesy Ford a chance and ask for Rex!!! Great job Rex!
Been in here twice both times because I didn't purchase my truck from courtesy though I tried was told they had no loaner vehicles then people after me was given loaners guess what I will not be buying from them for sure now would have bought from them but they did not have the truck I wanted I will be returning to wool wine in Collins they treat you better and have never been ask if I bought my truck from them I recommend anyone looking to purchase a vehicle to call Ricky craft at wool wine in Collins he will treat you righ... read more
Frequently asked questions about Pine Belt Ford
How is Pine Belt Ford rated?
Pine Belt Ford has a 4.6 star rating with 1,279 reviews.
When is Pine Belt Ford open?
Pine Belt Ford is closed now. It will open at 8:00 a.m.