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Pinnacle Appliance Care

4.8

About this business

Location details

141 Central Ave, Suite 1, Farmingdale, NY, 11735, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8166 reviews
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Barbara S.'s profile image
Barbara S. 
3 years ago

Sterling Service group identified & resolved the problem quickly. I would definetly recommend them. 

Business response:

Hi, Barbara. We appreciate the kind words and are glad we could provide you with a positive experience! 

Billy J.'s profile image
Billy J. 
3 years ago

Guys were helpful. They explained properly what the problem was. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Billy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 542-2313 and we'd be happy to help you out. Cheers, Sterling Service Group 

Connie C.'s profile image
Connie C. 
3 years ago

it took several appointments to diagnose the problem and then wait for parts. But techs Orlando and Joe are pleasant and want to finish the job to the customer's satisfaction 

Business response:

Hi, Connie. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.  

Isaac D.'s profile image
Isaac D. 
3 years ago

Great !service! Very happy 

Business response:

Hi, Isaac. Thank you so much for leaving us a wonderful review!  

Lee M.'s profile image
Lee M. 
3 years ago

Methodical technicians found the problem very quickly and had us up and running in minimal time. We’ re happy! 

Business response:

Hi, Lee. We are happy to hear that you had a positive experience with us!  

David H.'s profile image
David H. 
4 years ago

Very satisfied. Orlando and Joe arrived on time. They worked efficiently and professionally. It was obvious that they work well together. They quickly identified the problem, concluded that the problem did not require replacement of a major part, within minutes returned from the truck with the correct item. They completed the job by cleaning everything well and providing instructions to minimize future problems. Before leaving Orlando and Joe checked again that the gas flow in all burners was working well. The cost of the re... read more

Business response:

Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Shalom W.'s profile image
Shalom W. 
4 years ago

Excellent experience, start to finish. Responsive and accommodating team at the office, courteous and knowledgeable technicians in the field. A real pleasure! 

Business response:

Thank you so much for your kind words, Shalom. We really appreciate you taking the time out to share your experience with us. Cheers, Sterling Service Group 

Joe D.'s profile image
Joe D. 
4 years ago

Very professional and clean did I wonderful job.would highly recommend to anyone in need of repairs. Awesome job 

Business response:

Hi, Joe. We appreciate the kind words and are glad we could provide you with a positive experience! 

Susan L.'s profile image
Susan L. 
4 years ago

Technician was prompt, intelligent and efficient. Diagnosed and fixed the problem within minutes. It's been years since an appliance service company has ever scheduled a visit within a couple days of the initial phone call. I am very pleased with Sterling Service Group. 

Business response:

Hi, Susan. Thank you so much for taking the time to share your experience. We are glad we made such a positive impression with you.  

Frequently asked questions about Pinnacle Appliance Care

How is Pinnacle Appliance Care rated?

Pinnacle Appliance Care has a 4.8 star rating with 166 reviews. 

When is Pinnacle Appliance Care open?

Pinnacle Appliance Care is open now. It will close at 5:00 p.m.