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Pinnacle Appliance Care

4.8

About this business

Location details

141 Central Ave, Suite 1, Farmingdale, NY, 11735, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8166 reviews
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Robert S.'s profile image
Robert S. 
4 years ago

Kyle, the technician, was outstanding, personable, professional and gave the unit a thorough checkout in addition to replacing the light bulb over the ice maker. Excellent experience in every way. Thank you! 

Business response:

Good afternoon Mr. Seitz, Thank you for the kind words, we are very happy to hear that every part of the Service was to you liking and we will forward your kind words to Kyle. Regards, ... read more

Sue S.'s profile image
Sue S. 
3 years ago

AMAZING people give great reviews even when still having problems. I had an appointment for Friday afternoon and they called on Wednesday insisting they could not keep appt and do work in timeframe-- why make the appt if you know how long repair was going to take. The person who I spoke to said it takes 3-4 hours so starting at 1 was not going to be a problem- then on Wednesday it was a problem, called at 8am and did not get back to me until Thursday 8am to say nope cannot do need more time and has to start in the morning... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Sue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (800) 542-2313 and we'd be happy to help you out. Cheers, Sterling Service Group 

ROBERT F.'s profile image
ROBERT F. 
3 years ago

Called first. Showed up as promised. Fixed the problem at the agreed price. That’s what I want in a service company. You’re not cheap but you get the job done. 

WAYNE M.'s profile image
WAYNE M. 
3 years ago

Service Technician was early,, called to let me know, and was very proficient at what he does.. Would use them again for a service call. 

Frequently asked questions about Pinnacle Appliance Care

How is Pinnacle Appliance Care rated?

Pinnacle Appliance Care has a 4.8 star rating with 166 reviews. 

When is Pinnacle Appliance Care open?

Pinnacle Appliance Care is open now. It will close at 5:00 p.m.