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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Great customer service! Great customer service! Everyone was very helpful and knowledgeable. Will be returning for my next service!
Business response:
Thanks for the wonderful feedback, Lauren! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we can't wait to see you again for your next service!
I had a wonderful experience with the service at Pinnacle I had a wonderful experience with the service at Pinnacle Nissan. The staff was professional, friendly, and attentive to my needs. They made the entire process smooth and hassle-free.I truly appreciate their commitment to customer satisfaction and will definitely recommend Pinnacle Nissan to others.
Business response:
Thank you! We're thrilled to hear about your fantastic experience with our team. Your kind words about our service mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!
It's great that the dealership offers complimentary first It's great that the dealership offers complimentary first time oil service. Not to mention the two paint coating.
Business response:
Thanks for your feedback, John! We’re glad you appreciate the complimentary oil service and paint coating. Your satisfaction is important to us, and we’re always looking for ways to improve. We hope to see you again soon!
This dealership has some of the friendliest people and This dealership has some of the friendliest people and some of the best customer service I’ve ever experienced.
Business response:
Rich, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and it’s great to know we made a lasting impression. We look forward to welcoming you back!
I am very impressed with this dealership and especially I am very impressed with this dealership and especially the service center. Eddie Hernandez is very knowledgeable and I feel that he is telling me the truth. As a single woman I am skeptical of dealerships. But I trust your dealership explicitly and especially Eddie hernandez. He's always been kind when I've called very helpful. I hope he continues to work for you for many years. Thank you
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Eddie and our service center. Building trust with our customers is a top priority, and we're glad Eddie has made a lasting impression. We appreciate your support and look forward to serving you again!
best experience i’ve ever had buying a car from a best experience i’ve ever had buying a car from a dealership. i’ve bought 3 vehicles from dealerships before but no one has went above and beyond before I went to Pinnacle. They honestly treat you like family. If anyone is in the market for an affordable reliable vehicle this is the place to go.
Business response:
Thank you! We're thrilled to hear about your positive experience at Pinnacle. Our team strives to treat every customer like family, and it's great to know we made an impact. We appreciate your recommendation and look forward to helping you again in the future!
Excellent service and communication. Excellent service and communication. Kudos to John for getting the work done and keeping me informed
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that John made a positive impact with his communication. We appreciate your support and look forward to serving you again!
Mike King went the extra mile for me! Mike King went the extra mile for me! Came and jumped my truck!🤩 I had a dead battery.I followed him back to Nissan, but expecting to pay too much but felt obligated since he drove over to help me It was 4;30 but they were able to replace the battery and then to my great surprise it was still under warranty! This is my third Nissan truck, love Nissan and Mike King is the GOAT of the service department!
Business response:
Edie, we’re thrilled to hear about your positive experience with Mike! Our team strives to go above and beyond, and it’s great to know Mike made a difference for you. Thank you for your loyalty to Nissan and for sharing your fantastic feedback!
Reliable service, no pressure sales. Reliable service, no pressure sales., friendly customer service, been bringing my vehicle here ever since I purchased it.
Business response:
Thanks for the fantastic feedback, Daniel! We're thrilled to hear you enjoyed our reliable and attentive service. Your satisfaction means a lot to us, and we look forward to continuing to serve you!
Pinnacle Nissan has a 4.3 star rating with 9,525 reviews.
Pinnacle Nissan is open now. It will close at 8:00 p.m.