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7601 E. Frank Lloyd Wright Blvd., Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The service was great! My car was done at the time they said as I had a tight schedule on Wednesday! I drive from Gilbert to this store because of the great service
Business response:
Thanks for the fantastic feedback, Josie! We're thrilled to hear that our team met your schedule and provided the great service you expect. We appreciate you making the drive from Gilbert and look forward to serving you again soon!
Worked with very knowledgeable and courteous service manager. Car was completed and delivered as promised.
Business response:
Hi Dabelson, thank you for taking the time to leave a review for us at Pinnacle Nissan. We're happy we could meet your expectations!
Thanks to Mike King, service advisor, helped determined what I needed fix immediate and searched for coupons to help with cost.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Thank you a service advisor Jiordan for a good job, . good service!! Happy customer! My car running very smoothly.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Staff (Mike King) was very helpful and forthright. Waiting lounge was comfortable and stocked with options. A very satisfying experience being 1600 miles from home.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Friendly crew. Very easy to work with . Blaise is a great young man destined for big things . Appreciate the hard work Justin put in to make the deal and Mark was a straight shooter and great to deal with, overlook the fact he was a steelers fan lol
Business response:
Laguna10, thank you so much for the positive review!
The service rep was good. The people who worked on my truck didn’t tighten the oil plug and it leaked oil on my driveway. I was able to fix the issue and then I had a family emergency and had to leave town right after the service. I didn’t reach back out because all I would have gotten was a “We are sorry about that” response. It is very frustrating that you have to check and make sure they did their job right so you don’t end up with a damaged vehicle. The 5 star is for the service rep, the service tech is a 1 star.
Business response:
Aaronschneider, thank you so much for your high rating!
My recent trip to the Nissan service center was 5-star. Jordan V, My dedicated service rep ensured complete service, addressed all of my concerns and then some. I appreciate Jordan V and his crew for expediting the services needed to accommodate my work schedule. He went above and beyond to make me feel appreciated by Nissan. Jordan V. Is truly an asset to your company.
Business response:
Ssurkis01, reviews like this give us motivation and help us ensure we provide high-quality care.
Were super accommodating with dealing with my car after brought in with multiple issues. Gave me a rental car for a few days free of charge while they fixed everything. Very professional.
Business response:
Laurenrolfe930, we are so pleased you enjoyed your visit to Pinnacle Nissan!
Pinnacle Nissan has a 4.3 star rating with 8,712 reviews.
Pinnacle Nissan is closed now. It will open tomorrow at 9:00 a.m.