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Platinum Home Mortgage (NMLS 13589) - Coeur d'Alene, ID

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,030 reviews
Gregg's profile image
Gregg 
on Birdeye

4 years ago

I have done two separate loans with Platinum Home Mortgage, both times working with Matt Richter. Matt is extremely professional, has excellent communication skills, and is very efficient, which is very rare these days when it comes to customer service. Highly recommended! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Rhonda S P.'s profile image
Rhonda S P. 
on Birdeye

4 years ago

Quick and painless 

Business response:

Thank you, Rhonda S! We are happy that your experience was a great one! 

Bethany J A.'s profile image
Bethany J A. 
on Birdeye

4 years ago

Thank you for all your help on refinancing my home, the process went smoothly and quick. 

Business response:

We appreciate your glowing review! 

Michael L G.'s profile image
Michael L G. 
on Birdeye

4 years ago

Very easy to work with. Matt did a great job guiding us through the process of buying a new construction house. Mortgages can be intimidating and confusing. We had a couple of hurdles that he found a way to go over/around/through that he not only explained in layman's terms, but helped us "get there"! 

Business response:

We appreciate your glowing review! 

Michael L B.'s profile image
Michael L B. 
on Birdeye

4 years ago

Lucas and his team are amazing! The wife and I were put into an unfortunate living situation, with time being an issue and the winter months, Lucas was constantly keeping us updated and checking to make sure we were alright. There were times where I had questions and I would immediately call or text, and Lucas would answer in mere minutes. I would recommend PMH to anyone looking for a new home. I'm not a big holiday guy, but this is the best Christmas I've ever had! I'm currently writing this review as I look out the window ... read more

Business response:

Thank you very much for your review, Michael L! 

Justin C K.'s profile image
Justin C K. 
on Birdeye

4 years ago

Lucas is the man! Got us a great rate and was always available. I mean always available! We often had questions on Saturday's and Sunday's and he always answered his phone. The process was easy and he kept us informed every step of the way. You wont go wrong using him.t 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Nancy C.'s profile image
Nancy C. 
on Birdeye

4 years ago

Matt and Sonya made for a very seamless, expedient and overall pleasurable experience. I have been going through a very rough time personally and they made sure this home purchase was a positive in my life. There was no stress, no last minute surprises. In my opinion they went above and beyond with their service. I was not just a transaction. However, I have learned it was not above and beyond, it is their normal day to day way of conducting business. Top of the line customer service, knowledge and friendliness. I would enco... read more

Rob S.'s profile image
Rob S. 
on Birdeye

4 years ago

Krista is the best. She has done 2 loans for us now and shes always so nice and helpful. She always kept us informed and up to date every time. Rob Spilker 

Amber U.'s profile image
Amber U. 
on Birdeye

4 years ago

Lucas schell is amazing!! He made our first time home buying so flawless. Saved the day for us. We cant thank him enough for all he did!!!! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,030 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is open now. It will close at 5:30 p.m.  

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