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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,029 reviews
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95 reviews have no rating
Matt & Dianna H.'s profile image
Matt & Dianna H. 
on Birdeye

2 years ago

Matt made our home mortgage process smooth and easy. Communication throughout was fantastic. We did a new construction home with an extended timeframe due to building and he made sure we were locking in rates at the right times and saved us money by offering a longer rate lock of 6 months! Would highly recommend him/Platinum for all things mortgage related. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Samantha Magby's profile image
Samantha Magby 
recommend  Recommended
2 years ago

Smooth refinance. Krista kept me updated often. They closed quickly and in a timely manner. I would use them again! 

Business response:

Thank you, Samantha! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Charles V.'s profile image
Charles V. 
on Birdeye

2 years ago

From day one the service has been phenomenal. As with any home purchases, challenges arise. Lucas and the Platinum team were always quick to contact us to work through things as they popped up. Overall it was a smooth process and now we are happy homeowners. I would recommend Platinum Mortgage to anyone looking to purchase a home. 

Business response:

Hi Charles, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Teresa V.'s profile image
Teresa V. 
on Birdeye

2 years ago

Lucas was very friendly and helped us they a very stressful process and made it seem less stressful 

Business response:

Thank you, Teresa! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Scott's profile image
Scott 
on Birdeye

2 years ago

From start of home search to close on the property went extremely smooth. Matt and his team did great keeping us informed and met each deadline as promised. We will use their services again in the future - Thank you Matt and Team! 

Business response:

Scott, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Scott C.'s profile image
Scott C. 
on Birdeye

2 years ago

Very happy with the exceptional service we received from Matt on our recent home purchase. Matt provided us with several funding options for us to choose from, and we were able to choose which worked best for our needs. He responded quickly to all of our questions throughout the entire process and also provided us with regular updates. He is extremely knowledgeable and very pleasant to work with. Highly recommend! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Shelly Crawford's profile image
Shelly Crawford 
recommend  Recommended
2 years ago

Very happy with the exceptional service we received from Matt on our recent home purchase. Matt provided us with several funding options for us to choose from, and we were able to choose which worked best for our needs. He responded quickly to all of our questions throughout the entire process and also provided us with regular updates. He is extremely knowledgeable and very pleasant to work with. Highly recommend! 

Business response:

Hi Shelly, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Rob's profile image
Rob 
on Birdeye

2 years ago

Lucas was great! 

Business response:

Hi Rob, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Elizabeth S.'s profile image
Elizabeth S. 
on Birdeye

3 years ago

Matt Richter helped us navigate the process of buying our first home. We were very anxious as there were issues affecting us and my parents requiring us to live very close to them. Matt was so kind and knowledgeable. He patiently and kindly answered my myriad questions. Thank you Platinum and Matt, you made this so easy for us, even with Covid. I can't them recommend highly enough. 

Business response:

Thank you, Elizabeth! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,029 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Friday at 8:30 a.m.