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Platinum Home Mortgage (NMLS 13589)

5.0

Location details

2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.01,029 reviews
5
919
4
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95 reviews have no rating
Gregory S S.'s profile image
Gregory S S. 
on Birdeye

3 years ago

Great experience! Jennifer Ward was awesome! She got back to me right away with my questions, everything was explained well! Very helpful and friendly!! I would recommend Platinum Home Mortgage to everyone! 

Business response:

We appreciate your glowing review! 

Alan E.'s profile image
Alan E. 
on Birdeye

3 years ago

Matt Richter and his team @ Platinum Home mortgage in Northern Idaho are amazing. They are professional, knowledgeable and most of all helpful. They make a complicated process seamless. I would highly recommend Matt and his team for any of your purchase or refinancing needs. 

Business response:

Thank you very much for your review, Alan! 

Barb P.'s profile image
Barb P. 
on Birdeye

3 years ago

Lucas provided valuable and cost saving advice as to the type of loan to procure for our home purchase saving us literally thousands of dollars and time. Lucas' honesty and willingness to disregard his own financial gain in the interest of the client is frankly remarkable. He is responsive, kept his word, and obviously knowledgeable. He has our respect and we highly recommend him and will use him in the future. Thank you Lucas! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Christopher P K.'s profile image
Christopher P K. 
on Birdeye

3 years ago

Excellent service! Very friendly and a always available when I had a question. 

Business response:

Thank you, Christopher P! We are happy that your experience was a great one! 

Jamie's profile image
Jamie 
on Birdeye

3 years ago

Matt did an amazing job! From the first time we got in touch with him to the day we closed on our loan. He was friendly, professional and always available for questions. 

Business response:

We appreciate your glowing review! 

Nancy K.'s profile image
Nancy K. 
on Birdeye

3 years ago

Lucas Schell (Platinum Mortgage) was so efficient and helpful with my home loans. My experience has been so positive. He answered any questions and got me through the process without undo stress. If you want someone with great knowledge and customer service, I highly recommend Lucas Schell for all your home mortgage needs. 

Business response:

Thank you very much for your review, Nancy! 

Kevin B.'s profile image
Kevin B. 
on Birdeye

3 years ago

Steve did a fantastic job for us. Went above and beyond. Definitely recommend Steve Carlson for any refi or home purchase! 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Teresa B.'s profile image
Teresa B. 
on Birdeye

3 years ago

Matt is the best! He is efficient and always kept us informed during the loan process. If you want someone that is prompt at answering your calls and e-mails then I would definitely recommend Matt Richter. 

Business response:

Thank you, Teresa! We are happy that your experience was a great one! 

Nathaniel L S.'s profile image
Nathaniel L S. 
on Birdeye

3 years ago

Krista Kaufman was right on top of it all! We refinanced and it was all done in under 30 days. Great experience! 

Business response:

We appreciate your glowing review! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,029 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Tuesday at 8:30 a.m.