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Platinum Home Mortgage (NMLS 13589) - Hoffman Estates, IL

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,232 reviews
robert j. a.'s profile image
robert j. a. 
on Birdeye

a year ago

it was easy and timely. Eliot kept us informed during the entire process. we appreciated the attention. thank you . 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Jorden A.'s profile image
Jorden A. 
on Birdeye

a year ago

I had a great experience with Platinum Home Mortgage. I did two mortgages with them. They were very patient with me to get all of my documents and guided me very well on what I needed to do. This was much more convenient for me compared to if I was to go through an online broker company. I appreciated them because they were constantly checking rates to make sure I was going to get the best rate due to the market value changing. They explained exactly what I needed to do step by step to help the process run smoother. Their p... read more

Business response:

Hi Jorden, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Victoria T.'s profile image
Victoria T. 
on Birdeye

a year ago

Kim was outstanding during the home buying process. My mother had worked with her a few years ago when buying her own home, so we knew that Kim worked hard to help her clients. I am a second time home buyer, but this time came with some difficult circumstances surrounding the sale of my other home. Kim was understanding and never added additional stress to an already less than desirable situation. In fact, she went above and beyond to save me thousands in fees due to a delayed closing with the other house, and for that I am ... read more

Business response:

Victoria, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Melisa J.'s profile image
Melisa J. 
on Birdeye

a year ago

Leslie Church was always available to answer my questions and encourage me along the process. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Michelle G.'s profile image
Michelle G. 
on Birdeye

a year ago

my experience with Platinum was awesome! I felt informed every step of the way during the mortgage process and will definitely recommend Platinum and use them again in the future. 

Business response:

Hi Michelle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Madisyn S.'s profile image
Madisyn S. 
on Birdeye

a year ago

Yusef and Rachel were AMAZING through the process of buying our first home. They answered the thousands of questions that we had and really put an ease to making such a big purchase! They were so much help and very easy to talk to! I would definitely recommend them a thousand times to everyone looking to buy or refinance! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

John V.'s profile image
John V. 
on Birdeye

a year ago

Rachel and Yusef were the best. They took the stress out of my our buying process. They were there every step of the way with updates and re-assurance. They had all the answers to my million questions. We are very happy with their service. Thanks again, John. 

Business response:

Hi John, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Ruby F.'s profile image
Ruby F. 
on Birdeye

a year ago

Beatrice did an excellent job throughout the whole process. She informed us about any updates as soon as she had something new for us. We would definitely recommend her for your next home purchase. She made this an easier process than expected. Thank you so much Beatrice from the Flores Family. 

Business response:

Ruby, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Kayla S.'s profile image
Kayla S. 
on Birdeye

a year ago

So happy that we chose Randy to be our lender!! He was always very quick to respond to any questions that we had. He was always available if we needed anything. He's been doing this for MANY years and really knows what he's doing. He did a fantastic job with getting all the paperwork done quickly in order to have a very smooth escrow. Thank you Randy and I would recommend to anyone! 

Business response:

Thank you, Kayla! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,232 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Friday at 9:00 a.m. 

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