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2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:30 p.m. | |
Tue | 9:00 a.m. to 5:30 p.m. | |
Wed | 9:00 a.m. to 5:30 p.m. | |
Thu | 9:00 a.m. to 5:30 p.m. | |
Fri | 9:00 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to Midnight | |
Sun | Closed |
Everett Rodriguez was amazing. Moving to Tennessee from California could have been difficult. Everett even went through the trouble to get his license for loans in Tennessee to help us. When it came time for closing and the title company dropped the ball and did not follow through however, we were in great hands Everett and his assistant’s went above and beyond by staying late and setting up everything we needed even though it was not his responsibility. We could have not asked for a smoother transition. Everett is a true pr... read more
Business response:
Thank you, Yancy! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Yusef and Rachel were amazing to work with. They answered all our questions in a timely manner; even when I asked the same questions multiple times. We would definitely recommend them to everyone looking to purchase a home.
Business response:
Kiersten, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Randy Perre is the BEST! He is so professional, quick, honest and the most reliable lender around. Thank you for another GREAT transaction
Business response:
Ryan, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Thanks to Platinum Home Mortgage me and my family are in our dream home.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
I’ll start by saying that I am extremely satisfied with my experience. Joe Fernandez was always so helpful and made the process as seamless as possible. I really cannot stress how easy be made getting into our new home. He was always responsive and on top of things which ultimately got us into the home that we desired! He always had an answer to any question I had which really helped me gain a good understanding of the home buying process. In the future, I would definitely seek Joe’s help and expertise again, I highly recomm... read more
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
I worked with Rachel (Loan Officer) and had contact with Yusef, the owner. Both of them were absolutely stellar in the whole buying process. When I was first shopping around, they were understandably skeptical about my credit situation, but once I decided to go with them for the mortgage and they ran my information it was no problem. Results were favorable to all parties. Rachel was absolutely phenomenal. Every time I had a question or concern, she communicated back to me right away by either email, text, or call. Even wit... read more
My wife and I could not be more pleased with the job you did with refinancing our home. In the past it has been really tough for two self employed people to obtain a mortgage, or get refinanced. You and Ashley made it painless, seamless, with fair closing costs and great rate. Thanks, Rob! T.J. & Debbie
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Since refinancing 2x now going through Great Lakes Mortgage Financial has been great & Easy. I trust the team there & Bill Sassin is wonderful. He explains everything & if I do not understand he works with me till I do. Platnium Mortgage is great also, never had any issues.
Business response:
Hi Terri L., Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Our loan was a long process due to trying to refi our 2nd home out of state, but the communication lines between everyone at the branch remained "open". We felt like our business was important to them and they followed through to the closing.
Business response:
Hi Bruce L Curl, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,235 reviews.
Platinum Home Mortgage (NMLS 13589) is open now. It will close tomorrow at 12:00 a.m.
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