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Platinum Home Mortgage (NMLS 13589) - Hoffman Estates, IL

5.0

Location details

2000 Center Dr, Suite East D403, Hoffman Estates, IL, 60192, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to Midnight
SunClosed
5.05,232 reviews
David B.'s profile image
David B. 
on Birdeye

a year ago

Micheal was very professional and very helpful thank you very much appreciated 

Business response:

Thank you, David! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Fuji & Judy F.'s profile image
Fuji & Judy F. 
on Birdeye

a year ago

Excellent communication. Immediate response whenever I had a question or got confused. Very personable. Jennifer is on top of her game. 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Minh N.'s profile image
Minh N. 
on Birdeye

a year ago

We are first time home buyer and Grace and her team are very knowledgeable and expeditious through the loan process. We were able to close with in 17 days vs the industry average of 20 days. Adriana Hernandez from Grace team was very helpful and on top of everything and would reach out if information was upload incorrectly by us. It was such a smooth process. Thank you again ! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Michelle L.'s profile image
Michelle L. 
on Birdeye

a year ago

Amazing service from start to finish! Rachel and Yusef made the transaction quick and easy. Highly recommend them and Platinum Home Mortgage! 

Business response:

Michelle, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Scott and Lindy P.'s profile image
Scott and Lindy P. 
on Birdeye

a year ago

Recently my wife and I purchased a home with Platinum Home Mortgage. I can honestly say that Michael Bothello made the entire process as easy as can be. Michael, Beth and the entire Platinum team are wonderful to work with! They are extremely professional, courteous, knowledgeable, prompt and very friendly. Any questions we had were answered right away and because of Michael and Beth we closed in a very short time. I would Highly recommend Michael and Platinum to anyone that is looking to buy a home or refinance their m... read more

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Rafael G.'s profile image
Rafael G. 
on Birdeye

a year ago

Cuau Sandoval was always available and very helpful always willing to help with any questions that we had I would call him again if I need anything 

Business response:

Hi Rafael, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Maria G.'s profile image
Maria G. 
on Birdeye

a year ago

Cuau Sandoval made himself available for any questions we had. He was always very helpful. 

Business response:

Thank you, Maria! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Jeremiah G.'s profile image
Jeremiah G. 
on Birdeye

a year ago

Jennifer was great and very helpful. Being a first time buyer can feel so overwhelming and Jennifer was great and explained any and all of my questions! 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Sakari A.'s profile image
Sakari A. 
on Birdeye

a year ago

Randy has worked with me every step of the way. He is very prompt with responses and passionate and knowledgeable in his field. I would recommend a face-to-face/zoom meeting during the consultation phase. Thanks again Randy! 

Business response:

Thank you, Sakari! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday! 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 5,232 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open tomorrow at 9:00 a.m. 

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