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PM Pediatric Urgent Care
- Urgent Care
- Massapequa Park, NY
About this business
Location details
5050 Sunrise Hwy, Massapequa Park, NY, 11762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
Wait was average care was excellent
Business response:
Thank you so much for your feedback and we’re glad to hear you’ve had a positive experience at PM Pediatric Urgent Care, Matthew! Our teams work diligently to provide efficient and compassionate care to all our patients.
We made an appointment for 12pm. It was a packed waiting room with nowhere to sit and we were not called in until 1:20pm. The waiting experience was terrible. However once we were in an exam room all of the staff was exceptional and fantastic with my child.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
You guys are great. Quick service, attentive to the issue and quick response in calling in the prescription. Staff is great. Don’t change a thing. 😁
Business response:
Hello Frank. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!
So friendly & kind at every visit… staff is always a pleasure when we go there, makes the fact that someone is sick more manageable since the whole experience is always a good one!!
Business response:
Hello Merry. Thank you for choosing PM Pediatric Urgent Care. We are grateful for your helpful feedback and review.
The medical team was very helpful and interacted great with my child. Even though the walk in appointment wait was very long, the office visibly moved quicker to see patients
Business response:
Hi Clara. Thank you for the review! Your satisfaction is our top priority.
The care at the facility was good. Got an appointment quickly online, headed over, didn’t wait for too long. They were very patient with my screaming 4 year old while screamed about his ear pain. They showed him kindness, gave him a lollipop, gave Motrin as soon as the exam was over. But after we left that level of care was done. I dropped him home with my husband and drove the 15 minutes out to Amityville for the 24 hour pharmacy, then waited there for an HOUR before the script was actually called over and filled. Had to ca... read more
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Check in was wonderful. Receptionist was nice. Didn’t have to wait long in the lobby. Wasn’t busy at all. But waited in the room for a half hour.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Very quick and friendly staff
Business response:
Hi Jake. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.
Everyone was very polite and kind. My son received wonderful care. Doctor took her time with him understanding his underlinings and addressing the on hand issue which was a sinus infection. We were in and out it was no longer than 15–20 minutes tops visit .
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Alvira! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 510 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.