This profile has been claimed by the business owner or representative.
PM Pediatric Urgent Care
- Urgent Care
- Massapequa Park, NY
About this business
Location details
5050 Sunrise Hwy, Massapequa Park, NY, 11762, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
We were able to make an appointment and we didn’t wait long. Everyone was friendly and helpful.
Business response:
Hi, Laurie. Thank you so much for rating your experience with us so highly!
The actual visit was fine, thorough quick and efficient.
Business response:
Hi, Tracey. Thanks for taking the time to share your positive experience. We truly appreciate it!
I didn’t get spoken to by the doctor. I felt like they took the symptoms of my daughter not serious. Told them my daughter had a fever and was lethargic. I never saw her like that & she’s had higher fevers and rhinovirus but never acted that way. They said she probably has a virus and to just give her tylenol. It felt like they didn’t care too much about what was going on.
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Exclusively met with PA student / PA entered for under 2 min to review students findings I expect more from an urgent care copay fee
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I brought my 3 year old here and from beginning to end it was a terrible experience. He had some rashes that I wanted the doctor to look at. A woman called us in had 0 personality and honestly shouldn’t be working with kids. People wearing double masks like that helps anything except make you look uneducated. So we sat and waited in the room for a good 15 minutes. I poked my head out and they clearly didn’t like that I did. A woman came in and didn’t even introduce herself and I don’t even think she was the actual doctor. Sh... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Provider we saw dismissed my concerns about my son being in respiratory distress. She said he sounded fine but would give him a nebulizer to make me feel better. Next day we got a chest xray and it was pneumonia. She clearly didn’t know how to properly diagnose a serious condition, despite sharing my concerns including videos of my son in respiratory distress. Atrocious medical care. Had I not followed up because I knew she wasn’t taking us seriously, my 3 year old son would be in the PICU by now in serious condition.
We went last night and after waiting almost 1 1/2 hours and paying our co pay we left . My son could not wait that long . I don’t get why the Massapequa location is so slow . They need to have more doctors on hand so the kids are seen quicker ! The girl behind the desk didn’t really know what was going on and didn’t inform us about the hold up all she said was that anther provider would be coming in 20 mins after waiting so long . It’s not fair for the children waiting that are sick . It’s also a quick way for parents to cat... read more
Business response:
Hello Daniel, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
The nurse that administered a strep test to my 10 year old son was impatient, abrasive and condescending. My son suffers from anxiety when it comes to medical testing. He was crying before the test and she said “you’re wasting time that I could be with other patients” (she was in there 5 minutes). Then she proceeded to humiliate him by saying “you’re too old for this” because he was hesitating to open his mouth. When he opened, she swabbed his throat and he jerked his head back and hit his head. She said “see what happened b... read more
Business response:
Hello Sam, Thank you for sharing your feedback with us. We are concerned to hear that you did not receive satisfactory service during your visit. At PM Pediatric Care, we strive to provide expedient and excellent service to all our patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We wish you and your family wel... read more
I never had a problem there. This time i just wasn’t crazy about the particular doctor i had. He was not helpful at all and it makes me mad because that means i wasted $50 just to be told to give my son honey. He said he doesn’t believe in cough medicine. But being the patients mom saying i want something cause you never know if it’ll help then he should’ve prescribed me something. I’ve been prescribed cough medicine before at that same pm pediatrics so there’s no reason i shouldn’t have gotten any. My son hasn’t slept In a ... read more
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 553 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.