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PM Pediatric Urgent Care
- Urgent Care
- Newark, DE
About this business
Location details
3180 Fashion Center Blvd, Newark, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
I brought my 10 month old in due to fever, congestion, throwing up, mucus, and him being lethargic. I also stated members in our home tested positive for Covid. He was examined (listened to his chest.) I was told his lungs were clear and it was jus a virus. Two days later I took him to the ER due to his symptoms becoming worse. He tested positive for Covid 19. I do not feel this urgent care did anything to help us. I feel test should have been taken at the visit. I was very upset with the service we received.
Business response:
Dear Rian, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and excellent service for all of our patients and families. We welcome the opportunity to speak with you personally about your experience. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will contact you. We hope that your child feels better soon.
The NP did not even take a history. I just she just went off what the medical aid told her. She said my son had ear infection and would give 5 days of antibiotics and asked for his age. 5 days sounded short to me and dose should be weight based. Luckily when we got the order it was for 10 days, but no relief after 3 doses. He’s still very sick, possibly the flu. I sent him out to get a flu test. I wish they had tested there.
Business response:
Hello Seth, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service for all of our patients. We would welcome an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 546 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 10:00 a.m.