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PM Pediatric Urgent Care
- Urgent Care
- Newark, DE
About this business
Location details
3180 Fashion Center Blvd, Newark, DE, 19702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
Took my daughter in for a persistent dry, barky cough. Only vital signs were done. We were asked by an assistant if she was swabbed by nose or throat. When we answered no, she still wasn't swabbed. Was prescribed allergy medication, and told her she was fine and we were sent on our way. The trip was a waste of time.
Business response:
Hello Jayce, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service for all of our patients and families. We would welcome an opportunity to speak with you further about your concerns. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your family well.
The wait time was very long and I had scheduled ahead but came In early didn’t know walk ins were as valued so next time I will just walk in. Also reviewed the urine results in the portal and it clearly states what is normal and what is out of range. When the nurse practitioner finally came in she asked me why I felt like my daughter had a UTI I explained her symptoms and discussed the out of range result of her ph and traces of leukocytes. She said “well her ph is only an 8” I said “correct which is higher then normal” she ... read more
Business response:
Dear Aliana, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding customer service to all PM Pediatric Care patients. We would welcome an opportunity to speak with you to learn more about your experience. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We wish you and your fam... read more
I brought my 10 month old in due to fever, congestion, throwing up, mucus, and him being lethargic. I also stated members in our home tested positive for Covid. He was examined (listened to his chest.) I was told his lungs were clear and it was jus a virus. Two days later I took him to the ER due to his symptoms becoming worse. He tested positive for Covid 19. I do not feel this urgent care did anything to help us. I feel test should have been taken at the visit. I was very upset with the service we received.
Business response:
Dear Rian, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and excellent service for all of our patients and families. We welcome the opportunity to speak with you personally about your experience. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will contact you. We hope that your child feels better soon.
The NP did not even take a history. I just she just went off what the medical aid told her. She said my son had ear infection and would give 5 days of antibiotics and asked for his age. 5 days sounded short to me and dose should be weight based. Luckily when we got the order it was for 10 days, but no relief after 3 doses. He’s still very sick, possibly the flu. I sent him out to get a flu test. I wish they had tested there.
Business response:
Hello Seth, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we strive to provide top-notch care and excellent service for all of our patients. We would welcome an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope that your child is feeling better.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 513 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.