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PM Pediatric Urgent Care
- Urgent Care
- Selden, NY
About this business
Location details
239 Middle Country Rd, Selden Plaza Shopping Center, Selden, NY, 11784, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
Amazing so kind patient and thorough.. thank you
Business response:
Thank you for your kind words, April! We strive to provide excellent care and are glad to hear that you had a positive experience with us.
I understand your office was busy due to the influx of flu and rsv but my daughters weight was taken, no vitals no temperature, just a flu swab and we were left sitting there for 45 minutes so we left. I was then called an hour later asking if we were seen and proceeded to be called a liar and argued with when I told the woman On the phone her vitals weren’t take. She was just swabbed and left to sit there. This is the worst expierence ive ever had at this location
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
They misdiagnosed my daughter! The PA said she didn’t have Coxisackie. Well she developed more sores and went to pediatrician today. After i sent her to school this morning.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I walked in and got a 9:05pm appointment, but didn’t realize my husband made a 9:30pm for my daughter. I told the team when I noticed, and waited. I then got notice that they cancelled both appointments and wasn’t brought back until 10:10pm. We weren’t seen until almost 10:30pm, and for less than 5 minutes, and the provider just said to wait and see how she does. The provider also bashed what our PCP had done yet didn’t offer anything to help except a school note, though she said my daughter didn’t have to stay home. Very ... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
NP was in and out, had and attitude, and no compassion for my baby. When I asked questions about the issue I came in for, she seemed annoyed. Very unprofessional for a serious situation.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Was a long wait in the waiting room over 40 minutes and another 35 minutes in the room waiting for someone just for an ear flush. There wasn't too many other families in the waiting area maybe four others
I’ve taken my kids here a few times when it’s a weekend and their regular primary Dr office is closed or if I cannot get them into their Dr. It seems every time I get told “it’s viral”. About a year ago they overlooked RSV with my daughter and last time my son ended up with a double ear infection despite again being told it’s viral and he was running fevers as well. This time around my son has a hacking congested sounding cough and runny stuffy nose and I was told “it’s allergy season” and to give him Zyrtec. $100 copay for ... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The nurse practitioner that saw us was great when she was examining soon in the room. She finished her examination and said she would give him Tylenol for his fever and left the room with no further instructions. We waited a while in the room then went to the front desk area where we my son, husband and I stood about 5 minutes without anyone asking if we needed help and the area was fully staffed. Finally the Nurse Practitioner that took care of us asked oh do you want the Tylenol? We said yes and someone else got the Tyleno... read more
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
I waited an hour after my scheduled appointment with my 2 year old who continued to have letdowns because he didn’t feel good. The girl at the desk didn’t care about the fact that we were waiting and her customer service skills were ridiculous. The gentleman that was there stepped in to help me. He was the only person we saw that actually had great customer service. When we finally got into a room we waited another 35 minutes which is ridiculous. I had to go out and ask if they forgot about us. In addition, they didn’t send ... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.4 star rating with 974 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.