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Polaris EPIC 8640 robotic cleaner
Love this robotic pool cleaner. Pool has never looked better!
Business response:
Hi Dwight, Thank you for your review of the EPIC 8640 cleaner. We are so glad to hear your pool has never looked better and that you’re so pleased. Enjoy your swim time! Cheers, Your Polaris Team
It's easy to use and does a good job cleaning the pool. I'm glad I bought it.
Business response:
Thank you for choosing Polaris, Ken! We’re thrilled to hear your EPIC 8640 is keeping your pool clean and that you’re so satisfied. Happy swimming! Your Polaris Team
It’s an awesome cleaner. I would definitely recommend it
Business response:
Hi Mike, Thank you for your review and willingness to recommend the EPIC 8640 cleaner. We appreciate you and hope you enjoy your pool time! Cheers, Your Polaris Team
Good vacuum but the cord gets tangled too easy.
Business response:
Thank you for your review, James!. We’re sorry your cable is consistently tangling. We don’t want to inundate you with too many suggestions, but have some tips to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for ev... read more
The robotic cleaner plastic "lid" isn't very sturdy and it does not clean around my entire pool. It repeats in many of the same places. Very bummed that for the price, the results are sub-par.
Business response:
Hi Raina, We are sorry to hear your EPIC 8640 isn’t living up to your expectations. Would you mind helping us better understand what you mean by the lid not being sturdy? Does it not latch easily? Any additional details you could provide us would be greatly appreciated. As far as pool coverage, typically a new cleaner does more of a random pattern while it learns your pool. This might be why you see it repeatedly clean in the same places. We appreciate your review and will take all your comments and additional detail... read more
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.7 star rating with 275 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.