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Polaris EPIC 8640 robotic cleaner
- Carlsbad, CA
1st time owner of a robotic cleaner. It's easy to use and works great. Especially like the feature that the robotic cleaner climbs the pool wall when finished which makes it easy to lift out!
Business response:
We greatly appreciate your positive review, Steven! Thank you for taking the time to share your experience with us. Happy swimming! Your Polaris Team
the robotic cleaner works well , I have no problems with it but as a senior with a bad back as most of us at this age have , I would suggest the polaris develop a system of track that allows the vac to come out of the water. Simply develop a system that would hook over the coping with the rubber supports similar to a exit stairs for support that would allow it to come out of the water . lol you will make a good profit in a retro fit. Thank you D. Forcellini
Business response:
Thank you for your review, David! We greatly appreciate your feedback and will share your comments with our team for future product developments. Enjoy your pool time! Your Polaris Team
So far our new Polaris is doing great. We are very happy that we invested in this.
Business response:
Thank you for your review, Nancy! It's always a pleasure to hear from a happy customer. Enjoy your pool time! Your Polaris Team
It certainly works great in my 16 x 32 inground pool. I even caught it one day up on the roman steps! If it operates for years without much attention, then it is a winner. Time will tell, but today it is great!
Business response:
Thank you for taking the time to leave a positive review, Neil! We hope you enjoy your pool season. All the best, Your Polaris Team
The machine works well but doesn't get every inch of the pool. It misses large spots.
Business response:
Thank you for your review, Mike! If you find your cleaner isn't picking up all the debris in your pool, you might require a fine filter canister. Please respond to this email and provide us with your address and date of purchase so we can look up your account and help you with a fine filter canister order. All the best, Your Polaris Team
It is a fantastic pool cleaner. Best I’ve ever used.
Business response:
Thank you for your kind words, Randy! We are delighted to hear you're so happy with your EPIC cleaner. Enjoy your clean pool! Your Polaris Team
Very good experience from the sales person to customer service
Business response:
Thank you for your kind words, Paolo! We hope you enjoy your pool season. Cheers, Your Polaris Team
It has been an amazing experience. It picks up pretty much 100 percent of what sits at the base of pool. No complains. Made my life easy before it was such a burden to own a pool. Used to take hours with manual vacuum but now i just simply sit and Polaris does the job. Climb the walls and leaves nothing behind.
Business response:
Thank you for your glowing review, Ali! Creating quality products that simplify your pool experience is what we aim to do every day. Enjoy your pool time! Your Polaris Team
Based on a few weeks of having the robot: Simple to use, great job cleaning the pool!
Business response:
Thank you for your 5-star review, Brian! Wishing you the perfect swim. Cheers, Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 404 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.