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Polaris EPIC 8640 robotic cleaner
Only used the robot cleaner twice. Very random cleaning missed many areas. Too early to tell just yet. The ares it did get were well cleaned and the filter caught a lot of trash.
Business response:
Thank you for taking the time to leave a review, David! The cleaner will initially move in a random pattern while it learns your pool. It should take a few cycles and hopefully give you ultimate pool coverage. If you have further questions or need help troubleshooting, please call our support team at (800) 822-7933. Happy swimming! Your Polaris Team
I am in Canada and my pool Is closed for the Winter
Business response:
Thank you for your review, Robert. We hope your cleaner performs well when you open your pool in the Spring. Cheers, Your Polaris Team
Product works great
Business response:
Thank you for your positive review, Harold! Wishing you the perfect swim. Cheers, Your Polaris Team
The Polaris Epic works extremely well. I previously owed a Polaris older model for several years but found the Epic has a much stronger vacuum and the track wheels climb my pool’s walls without problems. I love my new Epic model.
Business response:
Thank you for sharing your experience with us, Christopher! It's always a pleasure to hear from a repeat and happy customer. Cheers, Your Polaris Team
cleans great
Business response:
Thank you for the 5-star review, Margaret! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
I really like the Polaris, my only grip is I wish it would concentrate more on the bottom of the pool where most of the debris lies. Sometimes I have to run it twice to get everything. Also doesn't always get the seams clean.
Business response:
We appreciate you sharing your experience with us, Linda. If you need any troubleshooting tips, please call our team at (800) 822-7933. All the best, Your Polaris Team
Does a great job, lightweight, easy maintenance. The only issue we have is with the power cord. The power cord would store neater with some sort of hook or a place to snap onto the cord itself or on the stand.
Business response:
We appreciate your review and feedback, Chrissy! We will share your comments with our team for future product developments. Happy swimming! Your Polaris Team
The product gets a vast majority of the pool without being WiFi geo fenced. It gets even the tiniest of debris without hassle and I love the "return to user" feature to get the unit without risking harming the cable. The storage rack also moves nice. Way better than a competitive product I had to return due to multiple defects.
Business response:
Thank you for your positive and detailed review, Derek! It's always a pleasure to hear from a satisfied customer. Happy swimming! Your Polaris Team
It is easy to use. I love the lift when you press button down and it spins around you stop when it facings the wall you would like for it to come to. It comes over climbs up the wall. You gran the handle and pull it up. The caddy was very easy to put together. I love it.
Business response:
Thank you for your detailed and positive review, Nyoka! We're so glad you love your EPIC cleaner and appreciate you sharing your experience with us. Happy swimming! Your Polaris Team
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 540 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.