Polaris EPIC 8640 robotic cleaner

4.6

4.6479 reviews

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Jennifer S.

2 years ago

So far, it seems to be working well. It is easy to use. I'm not sure how it maps where to go? Sometimes, it seems to keep going over areas it has already passed, rather than covering everything?

Business response:

Thank you for your review, Jennifer! The cleaner will do more of a random pattern, while it learns the pool, but it still tries to clean different parts of the pool. If you think there is an issue with the cleaner, please call us and we will help troubleshoot. You can reach us at (800) 822-7933. All the best, Your Polaris Team

Max M.

2 years ago

This is the first auto cleaner I have had, it is GREAT. The time it saves me is fabulous. Now it would take me an hour to clean it the old way, now it takes me about 10 minutes to put the device into operation and check on it a couple of times. The biggest thing is I'm not having to add water after cleaning to waist which leads to more chemicals. I really like it.

Business response:

Thank you for your detailed and positive review, Max! We appreciate you and hope you enjoy your pool time. Happy swimming! Your Polaris Team

Kale G.

2 years ago

Robot works very well.

Business response:

Thank you for the 5-star review, Kale! We hope you enjoy your pool time. Happy swimming! Your Polaris Team

Frederick C.

2 years ago

After one month the Polaris is working as advertised. Easy to use and cleans well. Doesn't do steps well, but all else is good.

Business response:

Thank you for sharing your positive experience with us, Frederick! Wishing you the perfect swim. Cheers, Your Polaris Team

Joseph S.

2 years ago

works great, cleans great. love the lift system option!

Business response:

Hi Joseph, Thanks for sharing your story about the Polaris EPIC 8640 robotic cleaner. We hope you continue to enjoy a convenient and worry-free pool experience. Enjoy your clean pool! Your Polaris Team

Josh Q.

2 years ago

Love it! The added rotating piece on the cord between the cleaning unit and the power console is a homerun, my last unit didn't have that and the cord continually got tangled and I had to keep taking it in for warranty work because of it.

Business response:

Thank you for sharing your positive experience with us, Josh! We are thrilled to hear you're loving your EPIC 8640 cleaner. Happy swimming! Your Polaris Team

Paul M.

2 years ago

Cleans the pool very well, and surprisingly quick. Very happy with the results! Would recommend to others!

Business response:

Thank you for your positive review and recommendation, Paul! Creating quality products that simplify your pool experience is what we aim to do every day. Happy swimming! Your Polaris Team

Gina A.

2 years ago

We have had our Epic for a few weeks now. We are new pool owners and our cleaner is amazing. It goes up the walls and even goes up some of the lower steps. So far we are very pleased with our purchase. However a few weeks after buying we saw it on sale at another local pool supply store for about $150 dollars off. Bummer

Business response:

Thank you for your glowing review, Gina! We are happy to hear your EPIC is performing so well. Happy swimming! Your Polaris Team

Dennis C.

2 years ago

great product, easy to use

Business response:

Thank you for your positive review, Dennis! Creating quality products that simplify your pool experience is what we aim to do every day. Cheers, Your Polaris Team