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Polaris TR28P Pressure Cleaner
About this business
The Polaris TR28P vacuums, sweeps, and scrubs the floor and walls of any in-ground pool. Powered by a booster pump, its dynamic dual venturi jets pick-up big and small debris in a large debris bag to help prolong the life of your filtration system. For enhanced sweeping action, the TR28P includes a TailSweep PRO® sweep hose attachment that blows debris out of corners and hard to reach places and eliminates spraying outside the pool. Features: • Powered by dual venturi jets it cleans in just a few hours • Vacuums, sweeps and... read more
The attached bag seems always full of water, and the sweeper travels not flat dieectly on the pool floor. Cleaning the bags often seems to make the problems less toublesom, but it takes more time and efforts to maintain. The sweeper does not reach corners and edge of the pool. Is this problem caused bt wrong length of pipe? Does the sweeper come with new pipe that works well with it? The current pipe looks like the original one I had for decades. Tangled up pipe always is a problem in my. case.
Business response:
We are sorry to hear you're having some issues with your cleaner, Kumiko. We want to help! We recommend taking your cleaner to a local warranty center for a diagnostic review or calling our technical support team so we can help troubleshoot. You can find a local warranty center using our dealer locator - https://locator.fluidrausa.com/en. You can reach our support team at (800) 822-7933. Thank you, Your Polaris Team
We have had a Polaris pool cleaner for many years. This is our third cleaner in 27 Years. All have done a really good job, but this new one had to have a few adjustments by the dealer before it performed properly! (Probably because we didn’t know how to make the proper adjustments ourselves)! However, we are pleased to say that it is as good as the others! Don’t know how anyone owns a pool without owning one of these machines! It’s great!
Business response:
Thank you for sharing your experience with us, Nancy! We hope you enjoy your clean pool. Cheers, Your Polaris Team
Had one before for years and loved it. This new one is fine except for the the bag. Seems fine dirt will go right through it. Old one always had some dirt in it. Just leaves or bugs.
Business response:
Thanks for choosing the Polaris TR28P Pressure Cleaner, Mark! Your trust and satisfaction are our top priorities. You may benefit from using the K14 Sand/Silt Debris Bag with your cleaner, instead of the K13 All-Purpose bag that comes standard. Please respond to this email and include your address and date of purchase so we can look up your account and help with a Sand/Silt Debris Bag order. All the best, Your Polaris Team
System working as designed
Business response:
Thanks for sharing your story, Gerald! Wishing you the perfect swim. Your Polaris Team
That works great and saves me time from having to actually vacuum the pool
Business response:
Thanks for taking the time to share your positive feedback about your Polaris TR28P Pressure Cleaner, Lisa! Enjoy the extra swim time! Your Polaris Team
The Polaris works great, especially on Live Oak leaves, which stay waxy. They would clog up the hose when I tried to hand vacuum. The Polaris has made my life so much easier. Although, I have to replace the foam on the tail at least monthly
Business response:
Thank you for taking the time to share your feedback on our Polaris TR28P Pressure Cleaner, Jennifer! We're thrilled to hear that it has made your life much easier and effectively handles waxy live oak leaves. It's always a pleasure hearing from satisfied customers like yourself. Enjoy the extra swim time! Your Polaris Team
Picks up great, but the line keeps getting tangled. Does not go up the wall like my old one did.
Business response:
Thanks for choosing the Polaris TR28P Pressure Cleaner, Claude! Your trust and satisfaction are our top priorities. For tips to help with wall climbing and hose-tangling, please see the FAQ section on the product page here: https://www.polarispool.com/en/products/pool-cleaners/pressure-automatic-pool-cleaners/polaris-tr28p. Details on the adjustments mentioned there can be found in the Owner's Manual, also on that page. You can also find hose-tangling tips in this video: https://youtu.be/BVfc1vK6GRc?list=PL3Fq80t74vvkxHT... read more
Works great! No problems!
Business response:
Thanks, Vincent! Creating quality products that simplify your pool experience is what we aim to do every day. We appreciate your kind words. Enjoy your swim time! Your Polaris Team
Great product. Great customer service.
Business response:
Thank you for sharing your positive experience with us, Donna! We are delighted to hear you're happy with your cleaner and that you received great service. Enjoy your pool time! Your Polaris Team
Frequently asked questions about Polaris TR28P Pressure Cleaner
How is Polaris TR28P Pressure Cleaner rated?
Polaris TR28P Pressure Cleaner has a 4.7 star rating with 87 reviews.
When is Polaris TR28P Pressure Cleaner open?
Polaris TR28P Pressure Cleaner is open now. It will close at 6:00 p.m.
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