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Poplar Place
- Apartments
- Memphis, TN
About this business
Location details
1669 Randolph Pl, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poorly Managed Property Do not move here. First appearance is not what it seems. Moved there from out of town with a child, and could not give me paperwork to enroll child in school. Apartment was not clean when I received keys and any issue requiring office staff support was unnecessarily contentious due to their unprofessional behavior. Good luck going over their heads because upper management never ever answers the phone or return calls. I am so happy to be away. Communication from staff was always insulting. I felt like ... read more
Business response:
We sincerely apologize for the less than satisfactory living experience you have had in our community. Although you are no longer a resident, we would sincerely appreciate the opportunity to speak with you further about your time in our community. Please reach out to our property manager directly at poplarplacepropertymanager@beztak.com at your earliest convenience. We wish you all the very best in your new adventures!
Verified Renter I wouldn't recommend these apartments to anyone. It's been a nightmare renting here. Just in the last 3 weeks one of my vehicles has been stolen OFF THE PROPERTY and just this past weekend my other vehicle was broken into and they tore out the steering column in an attempt to steal it. Does the property manager say anything? Of course not. There are dangling tree branches over the property and with the high wind storms we've been having youd think they would cut these down to avoid property damage but nope.
Business response:
Thank you for your review. We're truly sorry to hear about the unfortunate incidents you've experienced in our community. Safety and the well-being of our residents are our top priorities. We take your concerns seriously and will address them with our team. For any further concerns or insight, please reach out to our office at poplarplacepropertymanager@beztak.com. We are always here for you and hope to connect soon.
Verified Renter So much trash everywhere all the time. There are still cars parked in the lot that don't move, so many don't have stickers. My car was towed for not having one, but I guess all rules don't apply to everyone!!!!!
Business response:
We apologize that you haven't had a positive experience in our community when it comes to parking. We keep stringent parking regulations in place in order to keep our community running smoothly for all of our residents. Please contact our office at your earliest convenience. We would be happy to discuss your concerns with you further.
Beautiful Space, Leasing is Terrible!!!! Poplar Place is pretty spacious & the area is great. Unfortunately, my reason for not renewing my lease has a lot to do with leasing management. Yolanda is not personable at all she is NEVER in office. I have dropped in on multiple days, I am unable to get her on the phone, the one time I did catch her by phone she ensured me that she would follow up by phone or email regarding my questions & concerns. Concerns that I felt could be resolved with maintenance, but I didn't seem to be a ... read more
Business response:
Thank you for reaching out. Our goal is to provide residents with a five-star living experience and would love to learn more about your experience. When you have a moment, please contact our office! We'd love to discuss any and all of your questions or concerns. We look forward to connecting with you.
Verified Renter Staff is pleasant. But often at odds pr tension when adverse situations arise amongst themselves. But they often shy away conflict or difficult situations.
Business response:
We are sorry that you feel this way towards our community. Please contact us directly by stopping by our office or giving us a call at (833) 214-4039.
Verified Renter I would not recommend living here until they renovate all the units and obtain new management. I am a tenant that does pay electronically every month so Im not disgruntled... unfortunately I have found out that the property is not kept up inside or outside as it should be.
Business response:
We're sorry to hear that your experience has not met your expectations. The upkeep of the community is a top priority for us, so if you notice any areas in need of attention, please let us know, and if you encounter any concerns in your home we encourage you to submit a maintenance request. If there is anything else that our team can help you with, or if you have any other feedback you would like to discuss, we are available to speak with you at your convenience. Thank you.
Verified Renter Its affordable and in a great location but there are serious questions about the safety of the units.
Business response:
Though we're pleased to hear that you enjoy the community's convenient location and reasonable rates, we're sorry that your experience has not been more positive overall. We would be happy to speak with you about any concerns you may have and hope you'll feel free to contact our team here in the office at your convenience. Thank you.
Verified Renter Overall, I would not give this community a good review. The positives of living here is the convenient location, it can be relatively quiet unless you have loud neighbors who play music on their porch all night, and maintenance usually responds very quickly to fix things. Other than that, Poplar Place has serious issues. There is trash and litter everywhere, the roads are an absolute mess with potholes and speed bumps that bottom out your car, there is no security (cars get broken into), the management office... read more
Verified Renter The floor plan I chose and was shown, is NOT the unit I was given. I was told nothing could be done. Was told that I was promised a unit; not the model I viewed & made a deposit on.
Frequently asked questions about Poplar Place
How is Poplar Place rated?
Poplar Place has a 4 star rating with 387 reviews.
When is Poplar Place open?
Poplar Place is closed now. It will open tomorrow at 9:00 a.m.