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Poplar Place
- Apartments
- Memphis, TN
About this business
Location details
1669 Randolph Pl, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great Location Although we did not end up moving here Poplar Place was almost our home. The staff here was very helpful and answered all my questions in regards to their amenities and townhomes. I loved the layout and honestly these are the largest homes you will find for such great pricing. The only thing they lacked for us was a garage. But I thought so highly of the staff and floor plans I have given their brochures to my friends looking for homes. Great location in the city especially if you are young and want to be clos... read more
TONS of space Poplar place is a great apartment with tons of space! The rooms are very big, and the layouts are nice. The location is very good too.
Honest Review- would NOT recommend We lived at Poplar Place Townhomes for one year, and it was one issue after another — lost payments, poor communication, and repeated mistakes by management. The rent is extremely high for the quality of the unit, and our electric bill reached nearly $850 during the winter due to poor insulation and outdated systems. Even after moving out, it took over ten weeks and multiple calls to finally receive our deposit refund. Keep every receipt and document everything if you plan to live here.
Business response:
We understand your concerns and appreciate you sharing your experience. It's important for us to hear about these issues, and we take them seriously. Please reach out to our regional manager, Tameca Parker, at tparker@beztak.com if you would like to discuss your concerns further. We wish you the best in your new home.
Verified Renter It was an overall decent stay until I moved into my 3 bedroom apartment. Yolanda moved me in knowing it was roach infested, when I asked to move she wouldn’t accommodate me. Pest control doesn’t come regularly and that’s a problem because I have children. A lot of holes in hard to reach areas so insects are getting into the home. Rent is far way to high for the quality of these apartments.
Business response:
Thanks so much for letting us know about this. We’re all about making sure our residents feel comfortable and at home, so we’re already on it to keep those pesky critters at bay! If you have any more questions or just want to chat about it, feel free to reach out to our team at poplarplaceleasing@beztak.com. We’re here to help!
Wrong Information Riverdale School does not belong to Shlpy district where the apartments located, it belongs to Germantown district. They add extra $90 dollars on the rent, they told me about it on the moving day.
Business response:
We appreciate your feedback and understand your frustration regarding the additional charge and school district information. We aim to provide clear and accurate details about all aspects of living in our community. Please don't hesitate to contact us at poplarplacepropertymanager@beztak.com for personalized assistance.
Verified Renter The living space of these apartment homes are very generous. The space in each bedroom could easily be divided into another bedroom. Some negatives would be these units are old and the upkeep has not been the best and it really shows. I would hope that in the future they would find qualified contractors.
Business response:
Thank you for sharing your thoughts. We're glad you appreciate the spaciousness of the apartments. We understand your concerns about the upkeep and the need for qualified contractors. Your feedback is valuable in helping us improve. Don't hesitate to contact us at poplarplacepropertymanager@beztak.com so we can provide you with the assistance you need.
Verified Renter Poplar place is simply NOT the place to stay if you’re looking for apartments with staff that care. I’d recommend looking elsewhere for housing.
Verified Renter Poplar place has the potential to be a great place to stay if they would fix up and maintain their property.
Poorly Managed Property Do not move here. First appearance is not what it seems. Moved there from out of town with a child, and could not give me paperwork to enroll child in school. Apartment was not clean when I received keys and any issue requiring office staff support was unnecessarily contentious due to their unprofessional behavior. Good luck going over their heads because upper management never ever answers the phone or return calls. I am so happy to be away. Communication from staff was always insulting. I felt like ... read more
Business response:
We sincerely apologize for the less than satisfactory living experience you have had in our community. Although you are no longer a resident, we would sincerely appreciate the opportunity to speak with you further about your time in our community. Please reach out to our property manager directly at poplarplacepropertymanager@beztak.com at your earliest convenience. We wish you all the very best in your new adventures!
Frequently asked questions about Poplar Place
How is Poplar Place rated?
Poplar Place has a 4 star rating with 368 reviews.
When is Poplar Place open?
Poplar Place is closed now. It will open on Monday at 9:00 a.m.