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Preston Hills at Mill Creek Apartments
- Apartments
- Buford, GA
About this business
Location details
2910 Buford Dr, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Not enough parking,... (Verified Renter) Not enough parking, too $$$
Worst process of any Gwinnett apartment To verify income, I was told to bring in my three most recent bank statements. I met the income requirements so there shouldn’t be any issue. I’m a self employed videographer, so I get paid through various methods (checks, Venmo, Zelle, etc.). They said that they didn’t believe my bank statements because the checks and Venmo payments could be from friends/family and not from business clients. First off, that shouldn’t even matter how you get the money. If you make the money and can pay... read more
Business response:
I do apologize for any inconvenience you may have experienced during the application process. If you still need any assistance regarding your application please reach out to our office directly 678-482-5995 for assistance.
Too many people... (Verified Renter) Too many people are parking cars on the property without authorization and the proper parking decal. It seems that some are selling cars or leasing cars and have seven or more vehicles taking up parking spots. I would not have a issue if they parked further out but they take the parking spots people living the apartment need.
The worst We have had ongoing issues with our upstairs neighbors banging on the floor hard enough to shake our walls and ceiling fans all night for months and staff and the courtesy officer have been less than helpful. This place has been a nightmare. There is lots of crime here and our building always smells like weed. The only upsides are the great location and the maintenance team is awesome and prompt to fix things.
Business response:
We are so sorry that you have not had a positive experience. We want to make sure any concerns you have are addressed and would love the opportunity to speak with you directly. Please contact us at 678.482.5995 so we can set up a time to meet that best works for you. Again, we thank you for your feedback and we hope to have the opportunity to improve your experience.
Maintenance was completed... (Verified Renter) Maintenance was completed in a timely manner, and our concerns were addressed if not completed. In addition they did a great job cleaning up behind them self, however they wasted my electricity by running a light when not using it for maintenance, and leaving my patio door open While the air conditioner ran, and allowing bugs, birds, pollen, and humans free access into my apartment.
Business response:
Thank you for your review of Preston Hills at Mill Creek. We are happy to see all items have been resolved and will be sure to discuss your concerns with our maintenance team. Again, thank you for your feedback and we hope you continue to call Preston Hills your home for years to come.
Lately i've been... (Verified Renter) Lately i've been noticing more police activity here due to drugs or like a couple of months ago their was a murder/suicide
Business response:
Thank you for your feedback. If you have any questions please feel free to reach out to the leasing office directly. Thank you and have a great day.
The 3 negatives... (Verified Renter) The 3 negatives I see at my building are 1. roaches (just started after 5 months of living here), 2. cleanliness of steps/outside buildings, 3. erosion/sand in parking lot.
Business response:
Thank you for your review and feedback. We would love to speak to you regarding any issues you have encountered. Please reach out to our leasing office.
Apartment needs to... (Verified Renter) Apartment needs to be cleaned properly. Whoever lived in my apartment before me had dogs and the cleaning team did not clean the deck throughly enough so now the entire deck smells like dog ! I can’t even enjoy my deck because the smell is so strong
2 weeks living... (Verified Renter) 2 weeks living in this apartment complex and 2 people were murdered in the building next to me
Business response:
Thank you for sharing your feedback with us. The health, safety, and welfare of our residents is a priority, but the recent murder-suicide is an unfortunate reminder that crime can occur anywhere despite measures that we may take to try to minimize the impact that crime can have on our residents. We apologize that your impressions and opinions of the community’s quality are below your expectations. We would love the opportunity to hear your concerns and improve your resident experience. Please call or stop by the management ... read more
Frequently asked questions about Preston Hills at Mill Creek Apartments
How is Preston Hills at Mill Creek Apartments rated?
Preston Hills at Mill Creek Apartments has a 3.6 star rating with 728 reviews.
When is Preston Hills at Mill Creek Apartments open?
Preston Hills at Mill Creek Apartments is open now. It will close at 5:00 p.m.