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Preston Hills at Mill Creek Apartments
- Apartments
- Buford, GA
About this business
Location details
2910 Buford Dr, Buford, GA, 30519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Angel is awesome... (Verified Renter) Angel is awesome !! She always remembers me and goes out of her way to ensure my satisfaction
Change in plans Well, I have been living here for over a year now. At the end of my lease, the apartments were bought by another management company. Things changed very quickly. If you need any assistance from the office staff they have horrible customer service. They lost my money orders once and I had to help them find it. I live on the 4th floor and I wanted to move to another apartment and they wanted to charge me more money to downgrade to a smaller apartment.
Preston Hills Apartments The apartment complex is located in a good area for shopping. It's schools are top notch ratings. The apartment complex have two very large swimming pools which is a must seeing how hot it gets here. It is a very large complex. The units rooms are very large in size. I really enjoy the space we have in the unit. The only complaints that I have is that, the management team here are lacking in their duties when it comes to putting out problem people. The other problem is that the adults as well as thei... read more
Decent apartments Well let's start with the apartment it self, I'm on the 3rd floor with vaulted ceilings and I love it spacious and really nice appliances, balcony is big and the storage space is absolutely HUGE. Bathrooms are nice and they have big tubs....Idk what else to say it's a bathroom.... Parking is terrible not enough spaces and people always double park and the apartments don't do much About it you can rent garages but they're like $100 A month Front staff can be rude with the exception of a lady named Angel, I'v... read more
DO NOT RENT HERE There’s a million things wrong with this place. Trash valet is $30 but they miss pick ups constantly. And they charge residents for the compactor, which is always over flowing with trash and furniture. They don’t any deer emails or complaints submitted in the app. Noisy neighbors music rattling stuff off your shelf? Oh well. Pools don’t open until summer is almost over. They send emails threatening to fine everyone for a problem when they can’t determine who’s breaking the rules. It reeks of marijuana. The b... read more
Untreated mold! Absolute lack of professionalism and customer service. I had mold in my storage go untreated for 3 months! I requested a small monthly concession for the time I could not use my storage and it’s been another 3 months with no response! Please, do not rent here!
Business response:
Good afternoon Annie, we regret to hear that you had a negative experience with us, and always welcome honest reviews. Your account of the situation is not accurate though and we hate that you came here in retaliation. The issues you experienced in your outside storage unit was a result of the garden cultivation you had. The dark, enclosed space, and the the moisture from your plants was the perfect environment for growth. We attempted to explain this to you and asked that you not keep your plants in the storage area. We the... read more
Poor property As a single woman living here has been a safety concern. Mailboxes have been broken for years. Property management changes every few months. Gate is always broken. Trash is always overflowing. Was notified by law enforcement that someone was killed in my building, management never reached out. I wish I could afford to break my lease.
Worst Apartment in the Area If you are thinking about moving here.....Don't! They are run down, staff might as well be non existent and no one ever knows what is going on. Emailed five times because they didn't post my rent payment and never ever received a response. You pay $70 for trash pick up however they hardly ever pick up trash. The last time they went over a month without picking up the trash. The apartments are invested with bugs and the cabinets and fixtures are literally falling apart. For the price you can get a ... read more
Spider infestation There are spiders everywhere!!! They literally have a spider infestation at this apartment complex. You can barely walk down the hallways because the spider webs are everywhere!!
Frequently asked questions about Preston Hills at Mill Creek Apartments
How is Preston Hills at Mill Creek Apartments rated?
Preston Hills at Mill Creek Apartments has a 3.6 star rating with 728 reviews.
When is Preston Hills at Mill Creek Apartments open?
Preston Hills at Mill Creek Apartments is open now. It will close at 5:00 p.m.