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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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John and Laurie P.'s profile image
John and Laurie P. 
3 years ago

Great work, on our schedule, reasonable pricing! My husband called and talked with Ursula, was able to schedule a service call for help installing shut off valves on our shower in our basement. David and Kory came within the scheduled time. Installed the shut off valves quickly, cleaned up after themselves and we're very professional. We have used Prime Plumbing in the past and we will continue to support local businesses when ever possible. Thank You, Ursula, David and Kory! John and Laurie 

Business response:

Hi John and Laurie! Thank you so much for your recommendation! We are so happy to hear that your received friendly customer service from Ursula, and that David and Kory provided exceptional service while working in your home. Thank you for supporting local business! We look forward to servicing you again in the future should the need arise. 

John and Laurie P.'s profile image
John and Laurie P. 
3 years ago

Great work, from a local business at a reasonable price! We had a leak in a non fiction $@!#% shower in our basement. My husband called and was able to schedule a time he would be available with Ursula, for the next day. David and Kory showed up, within the time stated. They fixed our problem quickly. Cleaned up after themselves. We will continue to use Pride Plumbing and support small local businesses, when ever possible. Thank you. Ursula, David and Kory!! 

Business response:

Hi John and Laurie! Thank you so much for your recommendation! We are so happy to hear that your received friendly customer service from Ursula, and that David and Kory provided exceptional service while working in your home. Thank you for supporting local business! We look forward to servicing you again in the future should the need arise. 

john f.'s profile image
3 years ago

professional and knowledgeable We called Pride Plumbing in the evening with a plumbing issue. The owner answered and was very kind and helpful. We were not experiencing an emergency situation. He sent two plumbing professionals to our home early the very next morning. Daniel and Eddie were very knowledgeable, personable and professional. I would definitely recommend Pride Plumbing. 

Business response:

Hi John! Thank you so much for your 5 star review! We are so happy to hear you received professional and friendly service from Ross, Eddie and Daniel! We appreciate you choosing our team to trust. Please reach out to us again in the future for any of your plumbing needs. 

Bonnie F.'s profile image
3 years ago

Service today from Eddie & Daniel I had several plumbing problems that all seemed to come at once. Eddie and Daniel came in explained everything to me, and we agree to go ahead and get the work done. I had found I'm not strong enough to turn the main valve on the water, so they put in an extra shut off that I can handle. So happy! For now all is good! Would call Pride again when needed. 

Business response:

Hi Bonnie! Thanks so much for writing a review. We are so happy to hear that Eddie and Daniel were able to fix your plumbing issue! We look forward to servicing you again in the future should the need arise. 

Pat U.'s profile image
3 years ago

Nick A. was great! We had a hose burst on our washing machine and Nick A. helped us by replacing the hose and also came back the next day with the additional metal hose so this wont happen again. We appreciated his help especially last night after hours. He was knowledgable and courteous. 

Business response:

Hi Pat! Thank you so much for your review. We are so pleased to hear that Nick provided exceptional service. Please reach out to us again in the future for any of your plumbing needs. 

Brian C.'s profile image
3 years ago

Quality Service I have used Pride / David V. for my plumbing needs 3 times now and will continue to use him. He always provides excellent quality service 

Business response:

Hi Brian! Thank you so much for your 5 star review. We are happy to hear that you had a positive experience with our Senior Technician, David. Please reach out to us again in the future for any of your plumbing needs. 

Barry G.'s profile image
3 years ago

Once again Steve Clark is excellent We previously used Pride Plumbing and was very happy with the service of Steve Clark. We needed a plumber so we called Pride and requested Steve. He came on time and carefully did some troubleshooting regarding a leak. After eliminating options, we agreed that the leak was a result of calling. He re-called the area and also repaired the bottom of a toilet outflow valve. Very efficient, business-like, and friendly. 

Business response:

Hi Barry! Thank you so much for your review on our Senior Technician, Steve. We are so happy to hear that he was able to resolve your plumbing issue. Thank you for choosing our team again! We look forward to servicing you in the future should the need arise. 

Patricia D.'s profile image
Patricia D. 
3 years ago

Steve Clark gave me the quote to replace the faucets as well as quote to replace or repaire the Shut-off value. I OK'd the replacement of the Shut-off value. The work was professional and completed in a timely manner. I am very impressed with the service that I received. I will be using Pride Plumbing in the future for ALL my plumbing matters. I can only restate that I am very pleased with the replacement of the faucets and Shut-off value. Steve Clark is knowledgeable and professional. I will certainly be calling Pride for m... read more

Business response:

Hi Patricia! Thank you so much for your 5 star review. We are so happy that you were pleased with the professional service that Steve provided. We look forward to servicing you again in the future should the need arise. 

Mike D.'s profile image
3 years ago

Overall great Josh was very professional and did a very good job for me. Thank you 

Business response:

Hi Mike! Thank you so much for writing this 5 star review. We are pleased to hear that Josh provided professional service while working in your home. Please reach out to us again for any of your plumbing needs. 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.