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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Shauna T.'s profile image
3 years ago

replace old piping and facet I was having an issue with my basement drain clogging, Sam did an excellent job replacing with a larger size pipe. He did a meticulous job. I highly recommend the quality of his work. He is very knowledgeable! 

Business response:

Thanks Shauna for your review! We look forward to servicing you in the future! 

Diane and Mark S.'s profile image
Diane and Mark S. 
3 years ago

Frantic Husband!! My husband was frantic Monday night, our hot water heater broke. It was a slow leak, but, enough to irritate anyone. Luckily we were able to get it fixed that night because Devinn was willing to work past his regular shift. He told my husband, "I wouldn't want anyone to have to worry all night about a leaking tank" Great to know he cared and he did a great job! Our many thanks to Pride Plumbing and to Devinn, Merry Christmas!! 

Business response:

Thanks so much Diane and Mark for the review! Water heater problems can be stressful and overwhelming, but we are so happy that Devinn made the process as smooth as possible for you. We look forward to servicing you again in the future. 

Shauna T.'s profile image
3 years ago

Wash basin in basement clogged Called this Saturday Morning November 28, 2020 for clearing the blockage in my wash basin in the basement. Service was scheduled for later in the day. Sam V. my service technician was very knowledgeable, polite and professional and he resolved my problem. I have been with Pride Plumbing since 2005. 

Business response:

Thanks Shauna for your positive review! We look forward to servicing you in the future! 

Richard P.'s profile image
3 years ago

This service call could not have been better. Timely, responsive, courteous, knowledgeable, and successful in solving my problem This service call could not have been better. Timely, responsive, courteous, knowledgeable, and successful in solving my problem. The dispatcher picked up on my sense of urgency and expedited this call with the Pride Plumbing techs. I can't say enough about Nick, who responded exactly when he said he'd be here and who did the job for me famously well.. I think Nick Arena may be the best in terms of... read more

Business response:

Thank you so much Richard for writing this 5 star review! We are thrilled that you received exceptional customer service and that Nick exceeded your expectations while servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Carol A.'s profile image
3 years ago

Professional, Quality Work! This was a big job, and thanks to Keith, Devon and Alex, it was completed in a highly professional way. They were very knowledgeable, skillful and courteous and worked continuously until the job was completed. I highly recommend Pride Plumbing and Keith, Devon and Alex. 

S J.'s profile image
3 years ago

Keith was great professional and polite I’ve always used pride plumbing service was great more expensive than I anticipated but Keith was professional and informed me on what the problem was and resolved it quickly .... 

Sheela R.'s profile image
3 years ago

Knowledgeable and trustworthy We have had 2 great experiences with Pride Plumbing. Josh T was great and came out on the same day to help us with a situation which couldn't wait. He is knowledgeable, courteous, and was patient with all our questions. He gave us sound advice and was open about our options. Last winter was our first experience working with Pride Plumbing, Sam V and Josh T came out for a major sewage pipe leak which couldn't wait. They came up with a unique solution, understanding our constraints, and worked qui... read more

Barbara G.'s profile image
3 years ago

New toilet Josh did a very nice job in replacing my toilet,, he was polite and efficient , I was very happy on how quickly the job was completed 

Business response:

Thank you so much Barbara for this 5 star recommendation! We are so happy that Josh was efficient and friendly while replacing your toilet! Please reach out to us in the future for any of your plumbing needs. 

Bob and Dawn P.'s profile image
Bob and Dawn P. 
3 years ago

Wonderful experience! My husband and I had David V. Come to our home on 10/15. He was very polite, very knowledgeable and explained all the procedures he was going to do on the plumbing needed. David was also very friendly while doing the work for us. He had a very trusting attitude and worked with a smile. The work he did was professional and carefully done. It was a pleasure having him help us out with our plumbing needs. I would highly recommend Pride Plumbing to my friends and family they hire good people as well as know... read more

Business response:

Thank you so much Bob & Dawn for your 5 star review! We are so happy to hear that you found David friendly and professional while servicing your home! Please reach out to us in the future for any of your plumbing needs. 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.