This profile has been claimed by the business owner or representative.
Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awesome service Phenomenal and professional plumbing service!!! They were nice and affordable I highly recommend them.
Business response:
Hi Sylvanna! Thank you so much for your 5 star recommendation! We are thrilled to hear that you received exceptional service from our team. Thank you for choosing Pride Plumbing as the team to trust. We look forward to servicing you again in the future should the need arise.
Excellent company. We had a great experience with Pride Plumbing. Our initial contact was with Ursula who was very friendly, answered all our questions and set us up with an appointment the next morning. Ursula is a wonderful “first contact” for potential customers. Daniel arrived within the timeframe promised and was able to fix the initial problem right away. We then asked him about a leak in our toilet. Well, to say it was a bigger job than any of us anticipated would be a complete understatement. The toilet, which was qu... read more
Business response:
Hi Tom! Thank you so much for writing this thoughtful review on our Pride Plumbing team. Ursula is an amazing customer care representative! We are so happy to hear that you received friendly customer service while booking your appointment. Sometimes plumbing issues can become bigger jobs than expected, but we are so pleased that Daniel & Ross provided prompt, efficient and thorough service and finished the job! Thank you so much for choosing our team to trust! We look forward to servicing you again in the future for any of y... read more
Excellent. Very trustworthy. Nick A. was very personable and efficient in replacing a toilet valve in our bathroom. He explained everything well PLUS he did an inspection of all plumbing valves in the house. Love that! He also pointed out 2 things out of code and suggested ways to remedy the problems.
Business response:
Hi Janice! Thank you so much for your 5 star review! We are thrilled that Nick was personable and provided professional service while replacing your toilet valve! Thank you for choosing the Pride Plumbing team to trust! We look forward to servicing you again in the future for any of your plumbing needs.
Nick A. was the man! This is my second time using Pride Plumbing for a major plumbing project. I had discovered a leak from our water heater and called them to come check it out. We bought this house a few months ago and the water heater was only 2 years old. Pride plumbing discovered our water heater was installed improperly and not up to code and it was emitting small amount of carbon monoxide. So, we had to get it replaced, thankful it was leaking. The leak wasn't even the big problem. Nick A. was extremely helpful and pr... read more
Business response:
Hi Benjamin! Thank you so much for the 5 star review and for calling our team to trust! We are so happy that we were able to get Nick to your home to replace your water heater. Those kinds of plumbing problems can be scary and overwhelming, but we're relieved we were able to handle the situation in a quick and efficient manner for you. Of course, we hope you don't have any more plumbing problems, but if you do, know that your Rochester plumbers here at Pride Plumbing are always here to help!
Review for Nick Last Friday Nick came to remove a stoppage in the toilet. In addition to freeing the stoppage he offered good suggestions on how to prevent any additional and when I should consider replacing this toilet. Also recommended what might work well. I have had Nick come to the house before - he is friendly, efficient and cleans up afterwards. Thank you for the great service.
Business response:
Hi Ellen! Thank you so much for your 5 star review. We are so happy to hear that Nick provided friendly, efficient and neat service. Thank you for being a loyal customer of ours. We appreciate your support and look forward to servicing you again in the future should the need arise.
Josh T: professional, knowledgeable arrived promptly, surveyed two situations that required work. Told me what he planned to do and proceeded to do work. Also answered some unrelated questions for me. Pleasant, respectful. Would definitely recommend Pride Plumbing based on his representation of your company
Business response:
Hi Marcia! Thank you so much for your review. We are so happy to hear that Josh provided pleasant and respectful service. Thank you so much for choosing our team to trust. Please reach out to us again in the future for any of your plumbing needs.
Quick response time, excellent service, Devinn was very informative Devinn answered all my questions, obviously knows his job and appears to enjoy what he does. For a person who enters a house when things are going bad, he is calm and confident. Made it easier for me to relax. Thank you
Business response:
Hi Karyn! Thank you so much for your 5 star review. Plumbing problems can certainly be overwhelming, but we're happy to hear that Devinn remained calm and confident throughout the repair. Please reach out to us again in the future for any of your plumbing needs.
Great Again! We used Pride for a hot water heater recently and needed to replace our kitchen faucet so we called them again. Steve came out and provided excellent professional service. He worked efficiently and sold us an excellent product. We will always use Pride for plumbing!
Business response:
Hi Jeff! Thank you so much for choosing our team to trust with your home's plumbing system! We are thrilled that Steve provided exceptional service, and we look forward to servicing you again in the future for any plumbing repairs!
Nick A. was very helpful, polite and competent. Nick A. was cheerful even though working on our last minute clogged insinkerator the day before July 4th weekend. We appreciated his respectful presence and his ability to fix our plumbing problem!
Business response:
Hi Michael! Thank you so much for your 5 star review! We are so happy to hear that Nick provided professional plumbing service and was able to fix your garbage disposal before the holiday weekend! Please reach out to us again in the future for any of your plumbing needs.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.