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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Mike M.'s profile image
3 years ago

It's a pleasure to work with true professionals Starting with the call I made to schedule my appointment, everything went well. Eddie is a true professional. Friendly, courteous, knowledgeable. Will recommend to family and friends. My next call will be to Pride. 

Business response:

Hi Mike! Thank you so much for your 5 star review. We are so happy that you had a positive experience with us from scheduling the service to Eddie leaving your home. We look forward to servicing you again in the future! 

Linda W.'s profile image
3 years ago

AMES resolved our plumbing issue! He was thorough, methodical, and very helpful and knowledgeable during this process! His service and skill was impeccable! JAMES resolved our plumbing issue! He was thorough, methodical, and very helpful and knowledgeable during this process! His service and skill was impeccable! He answered all of my questions and provided good information. I would recommend James and Pride Plumbing to anyone who wants excellent service. I plan on requesting James for future projects. I also would like to m... read more

Business response:

Hi Linda! Thank you so much for your 5 star review! We are thrilled to hear that you are happy with the exceptional service that James and Alex provided. We look forward to servicing your home again in the future if the need arises. 

James C.'s profile image
3 years ago

Total Satisfaction! I should not have been surprised when I discovered a steady leak in my 70 year old drainage pipe. The pleasant greeting by Jamie at Pride Plumbing told me that I had called the right place. Eddie arrived shortly after and was later joined by Manny. The problems, solutions and pricing were carefully explained to me every step of the way. Together, they worked hard and diligently, respectful of my time and property. The clean-up was thorough. I cannot say enough good things about Eddie and Manny. They were ... read more

Business response:

Hi James! Thank you so much for your thoughtful review. We are so pleased to hear that you received friendly customer service from Jamie while scheduling your call and that Eddie and Manny were thorough and diligent. Please reach out to us again in the future for any of your plumbing needs. 

Donald P.'s profile image
3 years ago

Service call by Steve Clark Steve Clark did an excellent job. He is professional, knowledgeable and very conscientious. He replaced a 35 year old cartridge in my shower and had a special tool to remove the old one without doing any damage. Also had the replacement part on the truck. Then he changed out my basement faucet, also 35years old with copper pipes and no flex hoses. He also had a replacement faucet on the truck. He did not get frustrated at all and this faucet replacement was a difficult job and no room to work. Aft... read more

Business response:

Hi Donald! Thank you so much for your thoughtful review. We are so happy to hear that you had professional service from Steve while he was servicing your home. We look forward to servicing you again in the future should the need arise. 

John R.'s profile image
3 years ago

Warranty Repair Steve C. was very courteous and professional. He provided warranty work at no cost to cover a problem from a previous installation. He worked quickly and did a great job cleaning up. 

Business response:

Hi John! Thank you so much for your 5 star review. We are so pleased to hear that you are happy with the service Steve provided. Please reach out to us in the future for any of your plumbing needs. 

Teresa E.'s profile image
3 years ago

Excellent service My latest water bill was double what it usually is and I called Pride Plumbing to help with the problem. Josh T. arrived right on time the next afternoon and not only replaced the ball flap in the toilet, but also checked all of the other water sources in the house and explained what to look for in each area. Josh was very nice and extremely helpful. I recommend this company highly as I have in the past. 

Business response:

Hi Teresa! Thank you so much for your 5 star review. We are so happy that Josh was nice and helpful while servicing your home. Thank you for your continued recommendation, we appreciate you! 

Dan K.'s profile image
3 years ago

Nick A. from PRIDE PLUMBING Nick did an outstanding job on our 67 year old sink and plumbing. He fully and clearly explained the necessary steps to complete the task. 

Business response:

Hi Dan! Thank you so much for this 5 star review! We are so happy to hear that Nick did a fantastic job servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Bill S.'s profile image
3 years ago

Very happy with today's work! This went just as any customer hopes it will. James came right on time and completed the work just as outlined--no delays or surprises on price. The new faucet and valves work just as they should, and James left the work area spotless. 

Business response:

Hi Bill! Thank you so much for your 5 star review! We are so happy to hear that there were no surprises while James was servicing your home and that your new faucet and valves are working as they should! Please reach out to us again for any of your plumbing needs. 

Glenn H.'s profile image
3 years ago

Needed new garbage disposal and new pipes and venting under kitchen sink very professional, answered all my questions with great detail, job completed in a timely manor and very respectful of keeping the area as clean as possible, and cleaned up well after the job was done. I will certainly use Pride Plumbing for other plumbing needs in the future. 

Business response:

Hi Glenn! Thank you so much for your positive review! We are thrilled to hear that James was professional and thorough while servicing your home. Please reach out to us in the future for any of your plumbing needs. 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open on Monday at 7:00 a.m.