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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,949 reviews
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Julian T.'s profile image
6 years ago

Excellent work by Ken Yonda This is the second major project Ken has done for us. The first was moving an exterior door, this was replacing a bathroom vanity. He is a meticulous craftsman, neat and courteous. 

Business response:

We are so happy to hear the great experiences that you have had with Ken. 

Janis H.'s profile image
6 years ago

Quick assessment of garbage disposal issue Our garbage disposal seemed to be broken. We called Pride Plumbing in the morning and by 3:00 the same afternoon a technician called and said he was on his way. He assessed our problem, a quick fix, a simple jam. In the event that we may someday need a new garbage disposal, Steve Clark took the time to tell us about the models that Pride carries. We have used Pride Plumbing for past issues and have always been pleased with prompt, helpful service. Steve was polite, and efficient. We... read more

Business response:

We are so able Steve was able to help you out with your issue and inform you of our products for the future as well. 

Dave H.'s profile image
6 years ago

Competent BUT very expensive Rep. was doing other work and I asked as a courtesy that he place a bead of calking around my bathroom sink. Pride required that he charge $ 140 as a separate item. I paid the bill but when I called management did not respond to my verbal complaint over the phone about this. 

Scott T.'s profile image
6 years ago

Excellent plumbing service I had a clogged drain that the Plumber David V. Was able to quickly and efficiently unclog the drain. He did a great job keeping the work area clean and tidying up when he was done. If I have any further plumbing needs I will definitely call Pride Plumbing first. 

Business response:

We are so happy to hear that David was able to be efficient while making sure your home was as tidy as it was before he got there. 

Kim R.'s profile image
6 years ago

Perfect Customer Service Experience David & Sam Valle could not represent Pride Plumbing any better. Each time they have been out to the house to work on our new home's plumbing issues, they alerted us prior to arrival, arrived promptly, were kind, polite, and very respectful. They always had and wore the in-home shoe covers to ensure they did not track debris in the home. They truly do take pride in their work & the company they represent. 

Business response:

That is amazing to hear, each one of our technicians take pride in everything they do. Making sure to be prompt, courteous and professional and treating your home just the way they would their own. 

Lisa C.'s profile image
6 years ago

Thank You!!! We woke up this morning to water all over our basement floor. Water heater kaput along with a dead sump pump. I ran to Lowe’s for a new sump pump while my husband called Pride Plumbing! They were able to get us in within a few hours. Keith got us up and running with a new hot water heater and even helped me figure out the pipe on the sump pump. He was very professional, kind and knowledgeable. We will definitely trust Pride for all of our future plumbing issues! 

Business response:

We are so glad to hear the Keith was able to get your home up and running in no time after your plumbing emergency Lisa. 

Larry C.'s profile image
6 years ago

Excellent Service! David Valle has performed two major plumbing jobs for us. He is very nice and does excellent work. He is very neat and is very respectful of your home. He is a great asset to Pride Plumbing. Thank you for your services! 

Business response:

We are so happy to hear that David was able to help you out not only once but twice! We will make sure David gets the recognition he deserves. 

Roger B.'s profile image
6 years ago

Excellent Service!!! David was very professional and courteous. Would call again for future service. 

Business response:

Roger it is great to hear that David was professional and courteous, we look forward to working with you in the future as well. 

Diane A.'s profile image
6 years ago

Excellent service David did very good job happy with his work. Would recommend him to others . 

Business response:

We are happy to hear the David did a great job with your plumbing repair Diane! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.