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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,949 reviews
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Joan S.'s profile image
6 years ago

great service So very pleased with the employees, workmanship, promptness, cleanliness of house after visits, personalities of plumbers, & excellence of their work. i have used them many times including twice in last week (2 different issues) & will continue to use them 3/18 

Business response:

Thank you for being a valued returning customer of ours Joan as we truly value your business. We are happy to hear that we were able to help you out not only once but twice withing the same week, call us if you ever need any help. 

Scott N.'s profile image
6 years ago

Very good experience Keith Smith of PP spent lots of time explaining things and going over options with out issues with pipes and sump pump. Very professional and attentive. 

Business response:

We are so glad to hear that Keith was professional, gave you options and was attentive to your needs Scott. 

Rae F.'s profile image
6 years ago

I would recommend Dave V. made speedy repairs and spent the time to educate me on the type of problem we had and how to best deal with it. Thank you. 

Business response:

That is awesome to hear Rae, not only did David fix the issue but he also made sure to educate you on it for future as well. 

Richard Y.'s profile image
6 years ago

another great service call from highly-qualified plumber We're totally happy with the quality of the work done by David V. He was friendly, knowlegeable, and did a great job of cleaning up after he installed our new kitchen faucet. 

Business response:

Thank you so much for the recommendation Richard, that is the best compliment you can give us. 

Stella S.'s profile image
6 years ago

Professional Staff and Technician My customer experience from my initial phone call to resolution of the plumbing issue was excellent. The staff and the technician, Dave V, explained the services, the pricing structure, completed the job promptly, and lcleaned the area prior to leaving my house. I was very pleased 

Business response:

That's amazing to hear that your experience with us was excellent from beginning to end Stella. 

John P.'s profile image
6 years ago

Very satisfied I was extremely happy with the service and professional work. They showed up when they were scheduled and did excellent job. They took the time to keep my basement clean as they worked. Couldn't even tell they were there. When they were done they had us approve the finished product. 

Business response:

Thank you so much John so the great review. Here at Pride Plumbing we take pride in all of our technicians being prompt, courteous and professional. 

Anne-Marie S.'s profile image
Anne-Marie S. 
6 years ago

Pride Plumbing to the Rescue!!! This was our second time using Pride Plumbing Services and I recommend this company without reservation. While attending our daughter's wedding down in Florida, we were contacted by the local fire dept that a pipe had burst and our front lawn was flooded. Thanks to the quick actions of the fire dept, our home was spared from any flooding. My first call was to Pride Plumbing and they did not disappoint. They were able to come out the day of my call (I was still in Florida) and give us a 30 minu... read more

Business response:

Thank you so much for being a returning customer of ours. We are so glad Pride Plumbing and David could be there for you in your plumbing emergency and made everything as smooth as possible. 

Tina L.'s profile image
6 years ago

100% In All Areas-Awesome This is the second time that I have had to rely on Pride Plumbing within the last year. The first time was for a sump pump replacement. This time I noticed a wet spot on the ceiling of my kitchen that doubled in size within 12 hours. I called Pride Plumbing, they had Dave V. at my house within 3 hours. Dave located the leak and repaired the joint that was the culprit. He had to cut a hole in the wall outside of my upstairs bathroom to be able to access the pipes, he placed a really neat door in that... read more

Business response:

Thank you so much Tina for being a returning customer of ours as we truly value your business. David is an amazing technician and we are so happy to hear the positive experience and that he kept you informed throughout the entire process. Call us if you ever need us again! 

Brenda C.'s profile image
6 years ago

Pride Plumbing is everything they claim to be! We have been looking for a trustworthy plumbing service for years, one that we could trust and count on..with reliable, competent technicians. Our search is over! We gave Pride Plumbing a call when we had a leak under our sink, and held our breath wondering who they would send us. We couldnt have been more happier when our technician Steve should up, he went through the whole issue with us, gave us our options, and showed us the price..everything was upfront and honest..Steve re... read more

Business response:

I'm glad your search is over for a reliable plumbing company Brenda. Here at Pride Plumbing we take pride in all our technicians being prompt, professional and courteous and its amazing to hear that you received top notch service from Steve. 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.