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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Tracy P.'s profile image
6 years ago

Clogged sink Ken was prompt and polite! He unclogged my sink quickly and cleaned the sink too! 

Business response:

That's awesome to hear Tracy, we look forward to doing business with you in the future! 

Richard Y.'s profile image
6 years ago

Honored their warranty and great service I had service in early December, and a new part that was used in the repair failed in mid-January, through no fault of Pride Plumbing. When I called this morning a service technician (Tyler) came, replaced the failed part with another new one. There was no charge for either the part or the service call. I couldn't be happier dealing with a company like Pride. 

Business response:

That's great Richard, here at Pride Plumbing we stand by our work and parts. We are so glad Tyler could do a no cost warranty repair for you. 

Nina W.'s profile image
6 years ago

A great experience in an emergency situation. I am very pleased with the service I got from Pride Plumbing. They were able to come to my house the day I called, they gave me a time frame for their visit and said they'd call before they came. All this was done as promised. The technician who did the work here was polite, nice, explained everything he needed to do, then completed the job quickly and well. Payment is easy by credit card. I would use Pride again and would be happy to recommend them to family or friends. Thank yo... read more

Business response:

Thank you for using our services Nina and for the recommendation as well. We're glad Tyler was prompt, professional and courteous. 

Dan B.'s profile image
6 years ago

Great Serivice. I was very happy with David Valle. He was on time, called first and did a great job. He was courteous and treated our house as if it was his own. I would defiantly recommend Pride to friends of mine. 

Business response:

Thanks so much for trusting Pride Plumbing in taking care of your plumbing issue Dan. David is an amazing technician and we are so happy he was able to help you out. 

Jason C.'s profile image
6 years ago

Simply the best Really appreciated the prompt service on Christmas Eve. We always call Pride, and KEN was great!!! 

Business response:

Thanks for always counting on Pride Plumbing when it comes to your plumbing needs Jason. 

Erika H.'s profile image
6 years ago

Great service and customer attention! My service guy David V., did a great job explaining and showing me what my issue was and gave me a quote before the work began. He took his time and answered my questions. Thank you for all your help! 

Business response:

That's great Erika, we're glad David was able to take his time explaining the issue and making sure you were fully aware of everything along the way. 

David I.'s profile image
6 years ago

Friendly, professional service David did such a good job and was so friendly that we asked for him again when we needed another repair. It feels like he's becoming part of the family! He is very careful, conscientious and knowledgeable. 

Business response:

That's awesome that Pride Plumbing and David are you go to's when it comes to your plumbing needs ! 

Aimee M.'s profile image
6 years ago

Excellent Service on clogged main sewage pipe. I called Pride because sewage was coming up the basement shower drain anytime anyone used any water. Sam was amazing. He was on time, courteous, and professional. He explained exactly what was needed and why. My main sewage line was plugged up. It wasn't cheap but it was a fair price and I wanted a real fix and not a patch job that would need repeating constantly. Sam was very thorough and showed me with that fancy snake cam that the job was done properly and well. He kept me we... read more

Business response:

Sam is the man when it comes to any drain issue as he is very thorough and make sure the job is done right the first time. We look forward to doing business with you in the future as well Aimee! 

Jane D.'s profile image
6 years ago

Excellent service All around wonderful experience working with Josh who is very knowledgeable, pleasant & couteous. Everything was checked out thoroughly and we believe their prices are fair. I highly recommend Pride Plumbing & Josh. 

Business response:

Thanks so much for the 5 star review Jane, Josh is great and we appreciate the recommendation! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.