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Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Another great experience with Pride Plumbing. As usual, I had another great experience with Pride Plumbing. After fixing the problem I called about, David Valle pointed out some potential problems that I was not aware of. I greatly appreciated his recommendations and agreed for him to fix these issues as well. In the long run, this saved me time and money.
Business response:
Thank you for your repeat business Dean! I will be sure to share this nice review with Joe. We are happy that you are extremely satisfied with his work and we look forward to helping you out in the future should you need our services.
excellent all around David Valle called ahead to let me know he would be coming. He installed my garbage disposal, making no mess at all. When I asked him about how to occasionally test my battery-back-up sump pump he suggested creating a faucet on a nearby water line so I could just run water into the sump and then let it run for a while to run the battery down a bit and give it a good test. He said he could do that on same service call even though I had not requested it when I originally called for the appointment. He was ... read more
Business response:
We're so glad David was able to come and help you out Carol. As long as we're there we'll look at any plumbing concern that you have.
Excellent response, excellent and rapid service. Keith, the plumber who replaced my galvanize pipes, was terrific in every way. He answered all my questions and explained what he would do and, most importantly, on the day of the work, everything he had told me was accurate. He was quick, quiet, very neat and thorough. I can't praise his work high enough.
Business response:
That is so great to hear Hope. Keith is not only a great technician but an amazing guy as well. We're happy he was prompt, thorough and got the job done correctly for you.
Outstanding Experience with Pride Plumbing!!! When l called Pride Plumbing to make an appointment I was greeted by a very polite lady who listened to me and was very interested in solving my plumbing issues. She also informed me of the coupon in the phone book! My plumber Steve Clark called me about 20 mins. before to let me know he was coming. He was very polite and interested in what I had to say. He quoted me a price to do the work I wanted. Steve did an excellent job. Would use and recommend Pride Plumbing in the future.
Business response:
It's great to hear that you had a great experience from start to finish Thomas. Steve is a great technician and were glad he was prompt courteous and professional, we look forward to doing business with you in the future.
Fast response and service; can't beat it Had a technician out within a few hours of calling to report a gas leak. Steve was incredibly efficient and explained in detail, and up front, the work he was going to complete. Three leaks were repaired in about an hour and half. Super appreciative for the fast and professional service!
Business response:
That's great Robert, gas leaks can be scary but we're so glad Steve was able to get out there and fix your issue in a timely manor.
New Toilet & Clean out Sink Drain We have been in our house that was built in 1952 for the last 7 years. Since that time we have had multiple problems with the sink not draining and the toilet not working properly in the upstairs bathroom. After trying many times to fix this myself, I made the decision to have Pride Plumbing take a look and see what they could do. David Valle from Pride Plumbing came on time and did a thorough inspection of everything and made the recommendation to clean out the sink drain and replace the to... read more
Business response:
That's amazing Doug and thank you for the recommendation it is the best compliment you can give us. David and every technician takes PRIDE in the work that they do so when it comes to each job they make sure to give you options, take their time in knowing the job was done right and make sure that each customer is completely satisfied.
Multiple Jobs: Outside storm plumbing issues and inside rehab + plumbing work Ken Yonda and his companion Gus did "cabinet-maker" level rehab jobs on our porch and inside bathrooms. Bathroom work involved tiling work and plumbing; they were so careful that they saved and re-used old tiles, saving us having to buy a large number of new ones. Sam Valle, John Foy, and Zach Palvino did careful and excellent work finding breaks in and repairing outside storm drainage piping. Sam, Zach, and Pride owner Ross found a very serious, b... read more
Business response:
That's amazing Pierce, we know you have been a long valued customer of ours and we are so happy to hear the that pretty much the whole Pride Plumbing family has been nothing but great to you. Whether it has come to plumbing or remodeling, small to large know that we can always help you out and we look forward to continuing business with you in the future as well.
Called yesterday afternoon, and the job is done by lunchtime today After having a project that I couldn't complete sitting for 2 months, I finally called to get it done. Pride had the most positive reviews, so I went with them, and do not regret it. I called yesterday afternoon, and by lunch time today the job was complete. Steve called this morning at 8, said he would be here in half an hour, and showed up at 8:30. He gave an estimate, told us what he couldn't do, then completed what he could quickly and quietly. We already... read more
Business response:
That's great Sam, those honey-do lists never seem to go away and we are glad you gave us a call to help you out. Steve is a well experienced technician and we're happy that what he couldn't do we were able to schedule for our remodeling department!
More great service We have used Pride Plumbing for years. Today Dave came out to investigate a water pressure problem with our shower. We have had this problem since we renovated our bathroom years ago, had asked the contractor about it, and it was explained away by the pressure coming into the house. We finally had had enough and called in a 'real' plumber. Turns out it's a part that can be replaced and is under warranty to boot! Dave explained everything and was professional and courteous. Thank you!
Business response:
That's great Barbara, we are glad David was able to get out and solve the problem that others were not able to. If ever you need both plumbing or remodeling help in the future don't hesitate to give us a call!
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.