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About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 4:30 p.m. | |
Tue | 7:00 a.m. to 4:30 p.m. | |
Wed | 7:00 a.m. to 4:30 p.m. | |
Thu | 7:00 a.m. to 4:30 p.m. | |
Fri | 7:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Fantastic to work with We've called Pride a number of times over the past few years for small things here and there to big projects like a new water service. Can't say enough good things about them and their employees. Especially Sam!
Business response:
Thank you so much Jason for your business and loyalty with Pride Plumbing over the years. We take pride in all our employees, and will be sure to give Sam a special kudos from you. We look forward to doing business with you in the future.
Good service Our plumber, Brandon was friendly and upbeat. He solved our problem. The solution was expensive but that is just one of the joys of home ownership. I called on a Tuesday and Brandon came the next day. I trust him and would call him again.
Business response:
Thanks Jane, I'm so glad Brandon was able to give you friendly, prompt and trustworthy service. We look forward to doing business with you in the future!
Recent Service I called at 7:30 AM and expected to get a voice mail or answering service. I was pleasantly surprised when someone answered and was able to get me an appointment within the hour. David Valle was the technician that arrived to provide the service. This was the second time that David was our technician. I was provided all options for my requested service (repair, replace etc) with full disclosure on pricing. The service was promptly completed. I will continue to call Pride Plumbing for my plumbing needs and I wi... read more
Business response:
Thanks Lisa, I'm so glad we were able to give you prompt service. David is an amazing plumber and we are so glad he was able to take care of you. Thank you for your business and we will be sure to send out David anytime you need him!
Super Service on Thanksgiving Eve On Thanksgiving Eve we were struck with a massive drain clog that had water backing up throughout the house. After several plumbers we normally deal with refused to come to our aid we contacted Pride Plumbing. Within an hour Keith Smith arrived and took care of our dilemma. I can highly recommend Keith and Pride Plumbing! Happy Thanksgiving!
Business response:
Thanks Michael, I'm so glad we could take care of your emergency plumbing needs when others couldn't. We are glad Keith gave you prompt service and was able to take of your issue.
Great Experience with Pride Plumbing Had some issues with water leaking from both the main toilet and a shower with a leak from the faucet running down thru the wall into the ceiling below and leaving a water spot. Called Pride about the problem and they sent Brandon out to scope out the problems. He did an excellent job in determining both problems and repaired them both. He was extremely professional and is an asset to Pride Plumbing. I would recommend him in the future.
Business response:
Thanks David, we take pride in our technicians professionalism. We are so glad Brandon was able to take care of you and will be sure to let him know of your amazing review.
Excellent! Sam & Brandon were awesome! Pride Plumbing was the only service provider available same day and these guys showed up ready and very willing to help us get our water back on! They even worked with us on the pricing. I was so happy! Brandon & Sam were very polite and courteous and got the job done quickly! Thank you again from the bottom of my heart. Water is a very precious commodity!
Business response:
Thanks Crystelyn, we take pride in our same day service guarantee and our amazing technicians. We are so happy Sam & Brandon were able to come and help you out, thank you for your business.
Always Great Service This is my second time using pride plumming, and they are always professional and do the job done right the first time. Would not hesitate to call them for all our plumming needs no matter how big or small.
Business response:
Thank you so much Anita, we appreciate your business and loyalty with Pride Plumbing and look forward to doing business with you in the future.
Excellent work and service Keith and Tim cleaned out a very old and very dirty/significantly clogged drainage pipe in our basement, They first explained what they were going to do, accomplished the task quickly, were very clean and respectful of our space, and very pleasant to deal with. They checked in with us prior to leaving to make sure all our questions were answered. We would highly recommend them.
Business response:
Thanks Laurie, we taking pride in our technicians neatness, courtesy and professionalism. I'm so glad Keith and Tim were able to help you out and made sure you were fully taken care of before leaving.
A+++++++++ David V and Tyler serviced my plumbing issues and went above and beyond what they needed to do. They spent all day here and the job got completed. Will definitely recommend them to others and use them for future Plumbing issues.
Business response:
Thanks Watt, we take pride and stand by our same day service guarantee. We are so glad David and Tyler were able to take care of you and we look forward to doing business with you in the future.
Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews.
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.