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Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always great service. I have never been disappointed when using Pride Plumbing. Service is always courteous and prompt. They know what they are doing.
Business response:
Thank you so much for being a returning customer of ours Connie, we truly value your business and will continue to give you that grade A service that you are used to!
Great service We had a malfunctioning sump pump. Samuel Valle was prompt and courteous with repair and service. We will continue to make Pride our first call
Business response:
Plumbing issues are never fun but we are so happy that Sam was able to help you out Connie. Any time you need us we will be right there !
Excellent Service I had a broken sump pump and my basement was flooding fast. I called Pride Plumbing and David Valle came within 45 minutes. He installed a new sump pump with a battery backup and then came a few days later to install a new water heater which was over 10 years old and could go any day. He provided excellent, courteous service. I will call them for all of my plumbing needs.
Business response:
A returning customer is the best compliment you can give us Kristina, we are so happy David was not only able to help you out once but twice. We look forward to doing business with you in the future as well !
Quick response to urgent call Late in the afternoon we had a broken water pipe, it didn't have its own shut-off so we turned off the water for the entire house. Tyler arrived at our home in good time and was able to replace parts including installing a shut off for this water line.
Business response:
That's awesome that Tyler was able to help you out Peg in you and your family's time of need. Having a broken pipe is no good but not having water is an emergency, we are so happy we were able to help you out and in a timely fashion.
Great Service! Once again Sam at Pride Plumbing delivered excellent and prompt service! He diagnosed our problem which ended up being simple enough for my husband to fix! So happy! Sam knows his stuff and hopefully Pride Plumbing realizes what an asset they have with him as their employee!
Wonderful work! David and Ken were very polite, extremely professional and very neat. We will continue to request David for all future plumbing repairs. He has worked on projects for us several times and always does a great job.
Business response:
Thanks Pat for you wonderful words about David and Ken, and thank you so much for being a returning customer of ours as we look forward to continue doing business with you in the future.
Pump replacement This is my first experience with Pride Plumbing. Outstanding support right from the outset with a friendly human voice answering my call. I tried calls to two other companies before-hand with only unreturned responses to my voice messages. Ken arrived on time, as predicted by his call. He was very friendly, professional and workman-like. He immediately answered most of my questions. Those he could not resulted in a quick call to Ross. Customer support at its best. Have more work in the offing and looking for... read more
Business response:
Thank you so much for the amazing review, we try to make every interaction a personal interaction here at Pride Plumbing. We are so happy you had a great experience with us from beginning to end with everyone especially Ken.
Always a pleasure Pride Plumbing has always been great to us. They are prompt, courteous, clear, and professional. They are good in emergencies and for scheduled appointments. Communication is excellent. Worked with Tyler this time, and he was superb.
Business response:
Thanks so much for the amazing review Beth, we take pride on all our technicians being prompt, courteous and professional. We are so happy you had a great experience with Tyler!
A big thank you to David who solved a lot of plumbing problems I recently had extensive plumbing repairs and an installation in my home done by Pride Plumbing. It was done in four phases and when I have the funds, I will have them back to do the next part that is not an emergency. First, I want to say that David, the technician who did most of the work was excellent. He figured out what needed to be done, explained everything to me and set about correcting the problems in a knowledgable and efficient way. He worked here over... read more
Business response:
Wow Ellie thank you so much for all your kind words about David and the many others you had interactions with. Plumbing problems are never fun but we are so happy that our technicians were able to handle it efficiently, with courtesy and in a professional manor that made the work easier to deal with. Thank you for your business and we look forward to more in the future!
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.